AM (Payroll Lead) - Australia Payroll Operations

Please apply on - [email protected]

Role Summary

The Payroll Lead will be responsible for overseeing end-to-end Australia payroll operations within a Shared Services Centre (SSC) environment, ensuring accurate and timely payroll processing while maintaining compliance with statutory, tax, and governance requirements. The role serves as a key liaison between the India SSC, Global Finance teams, HR, and external payroll vendors, ensuring seamless payroll delivery across multiple entities.

Key Responsibilities

Payroll Operations

• Lead and oversee end-to-end Australia payroll processing, ensuring accuracy, completeness, and adherence to payroll calendars.
• Review and approve payroll runs, reconciliations, and exception reports prior to final sign-off.
• Ensure accurate processing of employee payments, statutory deductions, superannuation contributions, and payroll adjustments.
• Monitor payroll activities and resolve payroll discrepancies in a timely manner.
• Drive payroll accuracy through robust validation and quality control processes.

Compliance & Governance

• Ensure compliance with Australian payroll legislation, taxation requirements, employment laws, and statutory obligations.
• Maintain strong payroll controls in line with global payroll governance standards and internal control frameworks.
• Ensure adherence to financial regulations, tax laws, company policies, and audit requirements.
• Support internal and external audits by providing payroll documentation, reconciliations, and compliance reports.
• Identify payroll risks and implement corrective and preventive actions.

Stakeholder & Vendor Management

• Act as the primary liaison between the India SSC, Global Finance teams, HR, and external payroll vendors.
• Collaborate with HR teams to ensure timely and accurate employee data management and payroll inputs.
• Partner with Finance teams on payroll accounting, reconciliations, accruals, and reporting requirements.
• Coordinate with payroll service providers (SD Worx, ADP, or other vendors) to ensure seamless payroll delivery and SLA adherence.
• Manage payroll escalations and stakeholder communications effectively.

Reporting & Controls

• Review payroll reports and analytics to ensure data accuracy and compliance.
• Support monthly, quarterly, and annual payroll reporting requirements.
• Perform payroll reconciliations and variance analyses to identify and resolve discrepancies.
• Ensure payroll-related financial reporting aligns with organizational and regulatory requirements.
• Maintain payroll documentation, SOPs, and process controls.

Team Leadership

• Provide leadership, guidance, and support to payroll team members.
• Foster a culture of accountability, continuous improvement, and customer service excellence.
• Mentor and develop team members to strengthen payroll capability and succession readiness.
• Drive operational excellence through process improvements, automation, and best practices.

Required Qualifications & Experience

• 8-12 years of end-to-end payroll experience, including experience leading payroll teams.
• Proven experience supporting payroll operations within a Shared Services Centre (SSC) or multinational organization.
• Experience managing payroll activities across multiple entities and business units.
• Strong understanding of global payroll controls, compliance frameworks, and governance requirements.
• In-depth knowledge of regional payroll regulations, taxation, statutory reporting, and compliance obligations.
• Demonstrated experience working with cross-functional and global stakeholders.