AM / PM Host-Hostess

Host/Hostess Job Description

Position Summary

The PT Host/Hostess is responsible for creating a welcoming dining experience by greeting guests, managing seating arrangements, and supporting efficient restaurant operations. This role helps ensure prompt, courteous service while maintaining a clean and organized front-of-house environment.

Essential Duties and Responsibilities

• Welcome guests in a friendly and professional manner and escort them to their tables.
• Manage dining reservations, waitlists, and seating arrangements to ensure smooth guest flow.
• Coordinate special requests, parties, and guest accommodations as needed.
• Provide menus and communicate restaurant information to guests.
• Maintain cleanliness and organization of dining room areas, host stands, serving stations, and tables.
• Monitor and replenish dining room supplies, including linens and service items.
• Assist with beverage preparation and help expedite food orders when necessary.
• Process guest payments accurately and efficiently.
• Work closely with servers, kitchen staff, and management to provide excellent customer service.
• Follow all company policies, safety procedures, and sanitation standards.