AM, Quality Assurance

Job Title: AM, Quality Assurance

Location: Singapore

Role Mission: Lead quality assurance inclusive of automation for our software and systems undergoing significant changes in design and ways of working.

Accountabilities:

• Improve efficiency and effectiveness of the QA team
• Reduce production issues through improved testing practices
• Enhance quality of releases in terms of user experience and satisfaction
• Improve test reliability and reduce execution time
• Contribute to building a culture of quality with stakeholders

Responsibilities:

• Designing, implementing and optimising processes for software delivery with guidance from senior stakeholders where required
• Supporting the establishment and tracking of metrics to drive improvement and accountability
• Working with stakeholders across engineering, product and operations to ensure alignment on these quality standards and goals
• Contributing to the design and implementation of test automation approaches and tracking their effectiveness
• Working with vendors to deliver software releases to the standards defined above
• Tracking data related to releases and testing
• Supporting and mentoring junior QA team members, providing guidance on best practices

Areas of Impact:

• Stakeholders: Engineering, Program/Delivery Management, Business, Product
• Decision Rights: Provide input into hiring decisions for assigned team members, contribute to QA/Automation tool selection and KPIs for the QA team
• Resources: ~6 testing resources from vendors, ~2 automation resources from vendors, eventually 3-5 direct reports internally

Qualifications Ideal Track Record:

• Experience contributing to shift-left testing practices within teams and supporting adoption of quality practices early in the development lifecycle
• Experience mentoring or guiding QA team members, with some exposure to team leadership responsibilities
• Exposure to designing or contributing to automated test frameworks that improve test efficiency
• Experience supporting quality strategy or process improvements during large software changes (e.g. migrations, rearchitecture)
• Experience working with vendors and supporting delivery against defined quality expectations