AM Shift Fleet Allocator

Fleet Allocator – AM Shift | Cold Chain Transport | Sydney West
4:00am start · 10-hour shift · Permanent full-time
This is a live transport operation in one of the most significant logistics investments in NSW in recent years - a brand-new, $70M cold chain facility in Sydney's west, part of a national refrigerated transport business operating 400+ vehicles across the country.

The business is growing fast - 80 to 100 new hires a year nationally, and this is a key operational role at the Sydney site.

The Role
From the moment your shift starts at 4:00am, you're in it. This isn't a desk-based planning job - it's real-time decision-making in a live refrigerated transport environment. You'll be dispatching and allocating fleet resources, managing drivers through the shift, and handling breakdowns, route changes, and customer priorities as they come - all while keeping cold-chain integrity and service levels intact.

The hiring manager wants someone who earns driver trust, communicates clearly under pressure, and thrives when the plan changes. 

What You'll Be Doing

• Dispatch and allocate trucks and subcontractors across daily delivery and pickup schedules
• Coordinate route changes, delays, and exceptions in real time via TMS and GPS fleet tracking
• Manage driver attendance, performance, and momentum throughout the shift
• Liaise with warehouse, operations, and customer service teams to keep freight moving
• Monitor refrigerated transport requirements and maintain cold-chain compliance
• Ensure adherence to Chain of Responsibility and fatigue management obligations
• Track DIFOT, vehicle utilisation, and cost per delivery; prepare handover notes for the afternoon team

Your Background

• Experience in fleet allocation, dispatch, transport scheduling, or transport operations
• Exposure to refrigerated or temperature-controlled logistics - cold-chain knowledge is non-negotiable
• Comfortable managing drivers and influencing outcomes through communication and rapport
• Familiar with TMS platforms, GPS fleet tracking, or SAP
• Happy to start at 4:00am and operate at pace in a high-volume, ever-changing environment
• Backgrounds in refrigerated transport, FMCG logistics, foodservice distribution, or freight dispatch are all relevant

What You're Like
You're high-energy, decisive, and a natural communicator. You don't wait to be told - you make the call, and bring people with you. You understand cold chain isn't just a preference, it's a compliance requirement, and you take that seriously.