Pineq Technology Labs
Amazon Connect
2 months ago
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Important information
Contract type:
Permanent
Location:
India
Work mode:
Hybrid
Published on:
27 August 2026
What they need
Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Amazon Connect
Roles & Responsibilities:
Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Assist in the development and implementation of support processes to enhance service delivery.
Document and communicate technical issues and resolutions effectively to team members and stakeholders.
Professional & Technical Skills:
Must To Have Skills: Proficiency in Amazon Connect.
Strong understanding of cloud-based communication systems and their integration.
Experience with troubleshooting and resolving technical issues in software applications.
Familiarity with system monitoring tools and performance analysis.
Ability to work collaboratively in a team-oriented environment.
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