Amazon Listing VA

Job Summary:
We are a well-established jewelry brand, and we invite you to take your skills further as a highly organized E-commerce Operations VA who keeps our online store and marketplace channels running smoothly every day. The role covers order processing, website upkeep, product listings on Amazon and Nordstrom Marketplace, social shop management, and product preparation for our website customizer. We think you’ll love this role if you’re meticulous and comfortable with technology, equally at home processing orders, making light code updates, and working in Photoshop.

Key Responsibilities:

• Process Shopify and Nordstrom Marketplace orders, generate airway bills (AWBs), and keep stock levels accurate
• Respond to customer inquiries with friendly, timely support
• Monitor the website so everything works properly, and keep the homepage current
• Manage promo codes across the site, including abandoned cart flows and promo code updates on product pages
• Rearrange collections and help upload new products to the online store
• Add and maintain product listings on Amazon and Nordstrom Marketplace, including descriptions, inventory shipments, and resolving listing flags or documentation issues
• Update shop links, images, and product mapping across Meta Commerce Manager, the Shopify Shop App, and TikTok Shop
• Prepare product images in Photoshop for our website customizer and code new customizer products with our developer

Mandatory Skills:

• Solid hands-on experience managing a Shopify store (orders, products, site content)
• Experience with Amazon Seller Central, including listings, inventory, and issue resolution
• Comfortable making light code edits to product pages and templates (HTML/CSS or Shopify Liquid)
• Working proficiency in Photoshop for product image preparation
• Experience processing e-commerce orders and generating shipping labels or airway bills
• Diligent, well-prepared, and self-sufficient
• Strong communication skills for customer support and team coordination

Preferred Skills:

• Experience with other retail marketplace platforms
• Familiarity with Meta Commerce Manager, TikTok Shop, and the Shopify Shop App
• Experience creating or managing GS1 barcodes
• Familiarity with QuickBooks
• Experience working with web developers on site features or fixes
• Background in fashion, jewelry, or accessories e-commerce

Why Join Us:
This is a stable, long-term role at the heart of an established brand’s daily operations, with a thorough handover and detailed video training guides to set you up for success. You’ll own our online channels and work directly with a small, supportive team that values reliability and treats its people well.