Amazon Virtual Assistant

Job Summary: We’re ready to hire a proactive and highly organized Operations & Admin Virtual Assistant to help run and grow a fast-paced beauty and cosmetics e-commerce business that sells on Amazon and Walmart. You’ll manage our existing automated systems, track performance and competitors closely, work with suppliers, and bring forward the data and insights behind major business decisions. The strongest applicants are at ease with AI tools, do their best work independently, and catch issues early before they grow into problems.

Key Responsibilities:

• Manage and maintain our existing semi-automated systems so daily operations run without a hitch
• Catch, flag, and follow through on data mismatches, bugs, and errors across platforms
• Prepare clear, accurate daily reports on store operations and performance
• Stay in contact with suppliers and vendors, following up so orders and timelines stay on track
• Track competitors, pricing trends, product listings, and relevant industry forums
• Collect and organize data and insights that inform the owner’s decisions
• Take care of general administrative tasks and customer follow-up
• Handle product certification paperwork, including organic, vegan, and EWG documentation
• Keep records and listings accurate on the Amazon and Walmart marketplaces

Mandatory Skills:

• Proven experience in e-commerce operations, ideally on Amazon and/or Walmart
• Comfort and skill using AI tools to speed up research and daily tasks
• A strong ability to spot discrepancies, bugs, and inconsistencies in data and systems
• Experience working with suppliers and vendors
• Excellent written and spoken English communication skills
• Conscientious, organized, and self-driven
• Strong organizational skills and the ability to juggle multiple tasks and ongoing reporting

Preferred Skills:

• Experience in the beauty, cosmetics, or health and wellness space
• Familiarity with automation tools (e.g., Zapier, Make, n8n) and troubleshooting workflows
• Understanding of product certifications such as organic, vegan, or EWG
• Experience with competitor and market research
• Data reporting and analysis experience
• Capable of running several projects in tandem

Why Join Us: This is a great chance to own a key role in a growing e-commerce business, where your work has a direct hand in important decisions. You’ll get variety, autonomy, and the opportunity to grow with the business. If you’re proactive, organized, and love keeping operations running like clockwork, we’d love to hear from you.