Ambassador

Who we are?

Planebiz 2015 is a subsidy of Menzies Aviation. We a global provider of customer, ramp and cargo handling services. Our people are the friendliest of faces for millions of customers, making sure they have a safe and seamless journey through the airport and all the documents they need for their flight.

Operating at over 140 stations in 31 countries and supported by a worldwide team of over 21,000 employees, we serve over 500 airlines handling over a million flights, and 1.6 million tonnes of cargo every year... and, we're still growing our business. We work to be the best at what we do, and that means employing and supporting the best people.

If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.

The opportunity

We are currently seeking candidates for our ambassador roles, who share our values of Safety & Security, Passion, Integrity, Reliability, Innovation and Teamwork and want to make someone's day, every day. Suitable candidates will be required to play a vital part in every customer's journey.

Are you emphatic with a warm, friendly and patient nature, experienced with assisting disabled persons?

The part you'll play.

Ambassadors play a vital role within the airport, supporting a wide range of operations. Their responsibilities include aircraft and general area cleaning, assisting passengers who require special handling, transporting supplies throughout the airport, and marshalling passengers. In addition, they contribute to various support functions that help ensure smooth airport operations.

This role offers an excellent entry point into the aviation industry, providing opportunities to develop skills and progress into specialised areas such as passenger services or ramp operations.

Following safety, security and airline-specific procedures, you'll put our customers' needs at the heart of everything you do.

To facilitate a smooth airport experience for passengers and assisting in the efficient processing of passengers through the airport from arrival to departure.

Key Responsibilities:

• Assisting special needs passengers such as unaccompanied minors, passengers with wheelchairs and groups throughout the airport
• Provide assistance at check-in with queue management, excess luggage monitoring and assist with removal of fragile items for collection
• Assist at gates to ensure an efficient boarding process, pre-boarding passengers, locating missing passengers etc.
• Cleaning of aircraft

What you'll need to bring:

• Travel and Tourism Qualification (preferable)
• Customer, team and safety focus
• A respectful, friendly and supportive approach
• Reliability, punctuality and organisational skills
• Professional impeccable grooming
• Flexibility and the ability to adapt to changing priorities and situations.
• Ability to work a variable 24/7 rotating roster.
• Minimum of a Restricted Driver License

What you'll get in return

You'll be part of a friendly organisation who values the part their people play. You'll see that there's no place like an airport to work in, either. A unique, fast-paced environment, bustling with people, it's a world in itself, where every day brings a new experience. So, you'll enjoy plenty of variety and development opportunities and you'll have our full support and training, for the whole of your career journey with us.

Working in an Airside role, to follow aviation security requirements, you will be required to hold a full Airside Security Pass and a valid driving license.

What’s in it for you

• A growing global company with ongoing career opportunities
• Airport location in beautiful Queenstown!
• On the job training

Apply now

Depending on the volume of applications received, we may close this advertisement early, please submit your application as soon as possible.

Apply online with a CV and cover letter that highlights your relevant skills, experience and motivation for joining Menzies Aviation/PlaneBiz. Please note, due to the high

volume of applications, we are unable to accept direct or emailed applications and provide feedback to those not shortlisted.

If you require any accommodations or adjustments throughout the recruitment process, please let us know.

In order to be considered you must have the ability to obtain an Airport Security Card, Police Check and pass a medical, including a Drug & Alcohol Screen.

Eligibility to work in New Zealand is mandatory – this includes holding a valid work visa that covers the whole period of employment.

Due to high volumes, we are not engaging with recruitment agencies for this role.

This is a unique role that doesn’t come around often, so if this sounds like you APPLY TODAY!