AMC - AV Engineer

Location: Abu Dhabi, UAE
Employment Type: Full-Time
Experience: 3–6 Years
UAE Driving License: Mandatory
Industry: Audio Visual (AV) | ELV | System Integration

Join Our Team

We are seeking a skilled and customer-focused AMC – AV Engineer to support our growing portfolio of Audio Visual maintenance contracts across the UAE.

In this role, you will be responsible for the maintenance, troubleshooting, testing, commissioning, and support of professional AV systems, ensuring clients receive reliable service and rapid resolution of technical issues. If you have strong hands-on AV experience and enjoy working directly with customers, we'd like to hear from you.

Key Responsibilities

✅ Perform preventive and corrective maintenance of AV systems

✅ Attend service calls and troubleshoot AV-related technical issues

✅ Configure, test, commission, and maintain AV equipment and systems

✅ Conduct system health checks and preventive maintenance visits

✅ Diagnose and resolve faults in:

• Projectors and Projection Systems
• LED/LCD Displays
• Video Walls
• Digital Signage Solutions
• Professional Audio Systems
• Amplifiers and DSP Platforms
• Wired & Wireless Microphone Systems
• Video Conferencing Systems
• Crestron, Extron & AMX Control Systems
• Matrix Switchers and AV Distribution Systems
• HDMI, SDI & IP-Based AV Systems
• Motorized Screens and AV Peripherals

✅ Prepare service reports, maintenance records, and technical documentation

✅ Coordinate with manufacturers and technical support teams when required

✅ Support system upgrades, modifications, and small AV project works

✅ Ensure all AMC activities are completed according to agreed service levels

✅ Provide high-quality customer support while maintaining excellent client relationships

✅ Travel to client sites across the UAE as required

Requirements

Education

• Diploma or Bachelor's Degree in Electronics, Electrical Engineering, Telecommunications, IT, Audio Visual Technology, or a related field

Experience

• 3–6 years of hands-on experience in AV installation, maintenance, troubleshooting, and commissioning
• Previous experience working on AMC or maintenance contracts is highly preferred

Technical Skills

• Strong knowledge of professional AV systems and signal flow
• Experience with DSPs, amplifiers, microphones, projectors, displays, video walls, and conferencing systems
• Knowledge of AV control systems and signal routing
• Ability to read AV drawings, schematics, and technical documentation
• Understanding of IP Networking, TCP/IP, PoE, VLANs, and network troubleshooting

Preferred Platform Experience

• Crestron
• Extron
• AMX
• Q-SYS
• Biamp
• Shure
• Bose
• JBL
• Sennheiser
• Dante

Personal Skills

• Strong troubleshooting and analytical abilities
• Good communication and customer-service skills
• Ability to work independently and manage service calls effectively
• Flexible to work outside normal hours during critical maintenance activities

Preferred Certifications

Candidates holding certifications from leading AV manufacturers or industry bodies will have an advantage:

• Crestron
• Extron
• Q-SYS
• Biamp
• Dante
• Shure
• Other relevant AV certifications

Why Join Us?

✨ Competitive salary package
✨ Exposure to enterprise-scale AV and ELV environments
✨ Opportunities for technical training and career growth
✨ Work with leading AV technologies and solutions
✨ Supportive and professional team environment

Work Location: In person