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AM/DM- Customer Quality

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AM/DM- Customer Quality

Selective Global Search

AM/DM- Customer Quality

Skills

Change Management

2 months ago

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Important information


Contract type:

Permanent

Salary:

₹1,300,000 – ₹1,800,000 / year

Location:

Chennai, Tamil Nadu, India

Work mode:

Onsite

Published on:

2 September 2026

What they need


Role & responsibilities :

Ensure requirements of Quality management system for the plant
Build required systems for automotive QMS certification.
Support in change management process Customer info / approval
Review and authorize quality gates for new projects.

Coordinate for customer PPAP. & Series support for customers.
Claim management in case of 0 km complaints / warranty handling and analysis of field failures.
IQIS system management for all types of complaints.
Coordinate and drive improvements in terms of quality within the value stream from source / make and
deliver.
Implement zero defect quality initiatives in the plant 
Coordinate for risk assessment in case of concessions / complaints
Coordinate and face internal / external system audits and customer audits.
Support to Conduct product audits and process audits.

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