AmeriCorps Senior Program Manager

For almost 50 years, Jewish Family Social Agency has been providing care, help and healing to thousands of children, families, adults and seniors regardless of religion, race, ethnicity, gender or age. We are a non-profit, non-sectarian social agency offering counseling services, emergency assistance, a food pantry, senior services, adoptions and professional social services to families and individuals in times of need.

The AmeriCorps Seniors Program Manager provides direct support to active volunteers and volunteer worksites in the Senior Companion and Foster Grandparent - AmeriCorps Seniors grants.

Program Distinctions

While the duties for the Manager are combined, the programs serve distinctly different demographics:

• Foster Grandparent Program: Volunteers mentor and tutor children with exceptional or special needs.
• Senior Companion Program: Volunteers provide emotional support, respite, and assistance with daily tasks to frail or homebound adults to help them remain independent.

Program Manager’s responsibilities include, but are not limited to:

Partnership & Community Relations

• Secure, expand, and maintain Memorandums of Understanding (MOUs) with volunteer stations and the Clark County School District.
• Including summer placements and senior apartments.

· Ensure strong processes of communication with Site Supervisors and service site locations/partners

· Plan and conduct public relations activities to promote awareness and recognize volunteers, stakeholders, and community partners.

· Organize days of service.

Volunteer Training and Placement.

• Verifies accuracy of volunteer onboarding requirements.
• Ensure volunteers receive required pre-service orientations, in-service training, and regular performance appraisals.
• Plans engaging educational opportunities for volunteers.
• Ensure training documentation is maintained.
• Coordinates the timely placement of each older adult volunteer (age 55+) into outcome-based assignments at local schools and community stations.
• Ensure members are involved in meaningful direct service activities and have a positive member experience.

Volunteer Management

· Serves as the initial administrative contact for resolving issues and mediating volunteer/site supervisor/client issues.

· Conducts systems review to ensure evaluation methods are accurate and meaningful.

· Plans events, distributes awards, and celebrates the impact of volunteers in the community.

· Develop and utilize needs assessment, evaluation tools and observation to inform training topics and methods.

· Ensure compliance with volunteer stipend/reimbursement policies.

Qualifications

Education: Bachelor’s degree in social work, Non-profit Management, Gerontology, or a related field.

• Experience: 3+ years of experience in project management, grant compliance, building community partnerships, volunteer mobilization, training and evaluation.
• Skills/Knowledge: Public speaking, building meaningful training plans, adult learning theory and event planning.

Requirements: Ability to pass a background check and drug screening. Possess reliable transportation and a Nevada Driver’s License. Ability to attend occasional after-hours and weekend meetings/events is required. Regional travel may be required for this position.

Job Type: Full-Time/Exempt

JEWISH FAMILY SERVICE AGENCY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.

Pay: $57,000.00 per year

Benefits:

• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person