AMI Comms Administrator

Bring your ideas, help shape what’s next

Bluecurrent is helping shape the energy future of New Zealand and Australia, empowering partners with strategic insights and innovative technology.

For nearly two decades, we’ve been a trusted leader in smart metering and digital solutions, helping businesses and communities make better energy decisions.

People are at the heart of everything we do. Bluecurrent offers a supportive, inclusive workplace with fantastic benefits, growth opportunities, and an authentic commitment to sustainability.

Every day we live our values of collaboration, innovation, and delivery, so join us and let’s create a smarter, more sustainable future together.

About the role

Please note the internal title is- AMI Comms Admin

As part of our AMI Comms team, you’ll help keep Bluecurrent’s smart metering network connected and performing at its best. Working with internal teams, retailers and external partners, you’ll turn insights into action-identifying trends, reducing risks and improving processes that strengthen customer outcomes.

If you enjoy problem solving, data analysis and making a tangible impact, this is an opportunity to help shape smarter futures.

What success looks like in this role

• Investigate and resolve advanced meter communication issues within agreed service levels and business rules.
• Provide timely, accurate responses to internal and external customer queries.
• Identify communication faults, recommend practical solutions and help minimise non-compliance risk.
• Prepare and maintain communication fault reports that highlight trends, recurring issues and emerging risks.
• Support quality assurance activities and ensure adherence to established processes and documentation.
• Build strong working relationships with internal and external partners through collaboration and regular engagement.

What you will bring

We're looking for someone who enjoys solving problems, working with data, and collaborating with others to achieve great outcomes. You will ideally bring:

• Experience in customer service or a similar customer-focused environment.
• Strong verbal and written communication skills.
• Excellent attention to detail, organisational and problem solving skills.
• Confidence using standard computer applications and systems.
• Experience with SQL is preferred but not essential.

Join a team that values collaboration and innovation. Apply now!

If you require assistance or accessibility support from us during the application and selection process, please call us on +64 978 7792.