AML Analyst

About the role

This role involves performing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for retail and commercial customers at onboarding, periodic review, and event-driven trigger points in line with client-specific procedures and SLA requirements.

Key responsibilities

• Perform CDD for new and existing retail and commercial customers at onboarding, periodic review, and event-driven trigger points, in line with client-specific procedures and SLA requirements
• Conduct in-depth EDD reviews for high-risk customers including PEPs, complex corporate structures (including Greater China holding entities and VIE structures), HNWIs, and non-resident customers
• Collect, verify, and assess identity documentation, beneficial ownership structures, and source of funds/wealth — including documents submitted in Mandarin Chinese
• Classify customers accurately by risk tier (Low / Medium / High) using the bank's risk-based approach (RBA) framework
• Maintain complete, accurate, and audit-ready KYC files in the case management system, ensuring full traceability and commentary in English regardless of source document language
• Identify discrepancies or gaps in documentation and follow up with the client's relationship managers or operations team to resolve them within agreed SLAs
• Meet daily and weekly case completion targets as defined in the SLA dashboard, flagging capacity or data-quality issues to the Team Lead in a timely manner

About you

• Minimum 2 years of KYC/AML experience within a retail or commercial bank, financial institution, regulated entity, or KYC shared services / BPO environment
• Demonstrable hands-on experience with both CDD and EDD processes, including high-risk and PEP case management
• Strong working knowledge of AML/CFT regulatory frameworks (FATF, local AML laws, sanctions regimes)
• Proficiency with KYC case management and screening platforms (e.g. World-Check, Accuity, Actimize, or equivalent)
• Bachelor's degree in Finance, Law, Business, Economics, or a related discipline
• Demonstrated ability to work in a high-volume, metric-driven environment with strict SLA adherence