AML Regulatory Compliance Associate Manager

AML Regulatory Compliance Associate Manager

Location: Taguig, Philippines

Work Setup: 100% Onsite

Work Schedule: Shifting Schedule

Headcount: 2

Salary: Confidential — to be discussed during the offer stage

Role Overview

We are seeking an experienced AML Regulatory Compliance Associate Manager to lead a team of KYC/AML analysts and oversee day-to-day operational performance, quality, productivity, and regulatory compliance.

The ideal candidate must have strong hands-on experience in KYC/AML, CDD, EDD, sanctions screening, financial crime compliance, and people management, with the ability to manage operational KPIs and effectively handle high-risk or complex cases

Key Responsibilities

Lead and manage a team of KYC/AML analysts, ensuring achievement of SLA, quality, productivity, attendance, and adherence targets.

Allocate workloads, manage queues, and rebalance capacity based on business volumes and operational requirements.

Conduct first-line review and approval of complex and high-risk cases requiring team-lead approval.

Conduct daily team huddles and regular one-on-one coaching sessions based on performance and quality data.

Monitor analyst ramp-up, performance tiers, and development plans.

Partner with Quality Control teams to identify defect trends and implement coaching, retraining, and corrective actions.

Monitor attendance, shrinkage, and schedule adherence while maintaining appropriate documentation. Identify and mitigate attrition risks through employee engagement and proactive performance management.

Escalate operational risks, including volume spikes, system/tool issues, SOP gaps, and capacity constraints.

Provide accurate performance updates, root-cause analysis, and operational narratives for weekly business reviews.

Coordinate onboarding and training activities for new hires and address knowledge gaps identified during ramp-up.

Ensure team activities remain aligned with applicable KYC/AML and financial crime compliance requirements

Must-Have Qualifications

5–8 years of relevant KYC/AML experience. Minimum 5 years of supervisory or people-management experience. Strong knowledge of: KYC

AML

CDD

EDD

Sanctions screening

Financial crime compliance

Proven experience managing teams and operational KPIs.

Experience handling complex/high-risk KYC or AML cases.

Strong understanding of quality, SLA, productivity, and compliance metrics.

Excellent leadership, communication, stakeholder-management, and problem-solving skills

. Must currently be in the Philippines and have the legal right to live and work in the country. Must be willing to work 100% onsite in Taguig on a shifting schedule.

Job Type: Permanent

Pay: Php100,000.00 - Php150,000.00 per month

Application Question(s):

• What is your current notice period and earliest possible start date?
• How many total years of KYC/AML experience do you have
• How many years of supervisory or people-management experience do you have?
• Are you willing to work 100% onsite in Taguig on a shifting schedule?
• What was your last drawn salary

Work Location: On the road