AML Sanctions Advisor Senior - Robotic Process Automation

AML Sanctions Advisor Sr

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an AML Sanctions Advisor Sr within PNC's Anti-Money Laundering Strategy organization, you will be based in Pittsburgh, PA, Cleveland, OH, Philadelphia, PA, Birmingham, AL, Raleigh, NC or Tampa, FL. We are seeking a highly motivated professional to support our Robotic Process Automation (RPA) and Continuous Improvement initiatives. This role will serve as a key liaison between business partners and technology teams, identifying automation opportunities, driving process improvement efforts, and overseeing the performance and effectiveness of automated solutions.

The successful candidate will function as a program manager for automation initiatives, helping to prioritize opportunities, coordinate development efforts, and ensure bots are delivering expected business value. This individual will play a critical role in expanding automation capabilities, improving operational efficiency, and supporting the ongoing management of the RPA portfolio.

Key Responsibilities

Partner with business stakeholders to identify, assess, and prioritize opportunities for process automation and operational improvement.

Collaborate with technology teams to translate business requirements into automated solutions using RPA tools and related technologies.

Manage automation initiatives throughout the lifecycle, from opportunity intake and business case development through implementation and post-production support.

Monitor bot performance, utilization, and operational health to ensure automated processes are functioning effectively and meeting business expectations.

Analyze automation results, identify trends, and recommend enhancements to improve efficiency, quality, and scalability.

Facilitate communication between business and technology teams to ensure alignment on project objectives, timelines, and deliverables.

Develop and maintain process documentation, automation inventories, and performance metrics.

Perform root cause analysis and coordinate resolution efforts for automation-related issues.

Support governance, risk management, and compliance activities associated with automated processes.

Drive continuous improvement initiatives by evaluating existing workflows and recommending process optimization opportunities.

Skills & Qualifications Experience supporting Robotic Process Automation (RPA), process improvement, business analysis, or operational excellence initiatives.

Knowledge of RPA platforms such as Automation Anywhere and other related tools.

Strong understanding of business process mapping, workflow analysis, and process optimization methodologies.

Experience partnering with both business stakeholders and technology teams.

Ability to analyze data, measure performance, and communicate insights to leadership.

Strong project or program management skills, including requirements gathering, prioritization, and stakeholder management.

Excellent problem-solving, communication, and organizational skills.

Experience with Lean, Six Sigma, or Continuous Improvement methodologies.

Knowledge of SQL, Power BI, Tableau, Excel, or other reporting and analytics tools.

Familiarity with APIs, system integrations, and automation architecture concepts.

Experience working in Agile project environments.

Understanding of process governance, controls, and risk management.

The ideal candidate combines business process expertise, technology acumen, and strong stakeholder management skills. They are comfortable identifying automation opportunities, coordinating cross-functional efforts, monitoring solution performance, and driving continuous improvement initiatives that deliver measurable business results.