AM/MGR, Analyst, Collections Analytics & Strategy

Who We Are As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join We are looking for an analytical, highly motivated and driven analyst to join the Collections Analytics & Strategy team. This is a hands-on role with a strong focus on automation and process improvement, supported by analytics and credit risk strategy.

How You Succeed You take ownership, work collaboratively across teams, and remain resilient in the face of challenges. Driven by a passion for continuous improvement, you are always looking for better ways of working and delivering results.

What You Do

• Identify manual and repetitive work, and automate it using Python, Power Automate or relevant tools.
• Drive process improvement and re-engineering to improve turnaround time, accuracy and controls.
• Support strategy design and reviews, including segmentation, treatment rules and champion-challenger tests.
• Perform ad hoc analysis on delinquency and portfolio trends and track risk score and model performance.
• Build and maintain analytics scripts in Python, with proper documentation and version control.
• Take part in UAT and system enhancement projects, and work with business and IT to close issues.
• Prepare and maintain regular reports and datasets for portfolio, productivity and capacity monitoring.
• Support regulatory reporting, data quality checks and audit requests.

Who You Are

• Degree in Analytics, Data Science, Statistics, Finance, IT or a related field.
• Experience in analytics, credit risk or collections in banking is preferred.
• Highly motivated, driven and resilient under tight deadlines.
• Keen on process improvement and automation, with strong analytical and problem-solving skills.
• Technical: Python, SQL, Power Automate or RPA, Excel
• Credit risk: delinquency, roll rates, risk scoring, segmentation and testing is preferred.
• Clear communicator and good team player is preferred
• Fresh graduates are welcome to apply.

What We Offer Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.