[AMOREPACIFIC UK] Order Management Specialist

KOTRA London provides recruitment services to companies based in the UK and South Korea. As part of its services, we place job advertisements on behalf of our clients, review applications, and provide application details to our clients.

Our client AMOREPACIFIC UK Limited is recruiting a Order Management Specialist to join their business in the UK.

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Title: Order Management Specialist

1. Job Summary:

Amorepacific UK is hiring an Order Management Specialist to support order processing, logistics coordination, stock management, and communication with UK and EU retailers.

2. Duties

Order Management:

• Ensure complete accuracy within all purchase orders (PO).
• Manage sales order processing, progression, and control order status.
• Report on order status daily and handle any discrepancies.
• Book orders with customers, calculate loads and implement special instructions.
• Acknowledge receipt of orders promptly and accurately.
• Control back orders and reserve stock for specific accounts.
• Resolve any delivery issues that arise, ensuring timely and accurate deliveries.

Stock and Inventory Management:

• Support stock control, ensuring accurate tracking of back orders and reserved stock.
• Monitor and control stock levels, ensuring product delivery to retailers.
• Update and maintain accurate stock records in SAP systems.

Logistics Support:

• Manage delivery dates, addresses, and specific delivery guidelines.
• Track all import shipments and update shipment reports.
• Follow up on PO status, shipments, and arrival dates.
• Create and update SKUs, process orders, allocate products, and manage inventory.

3. Qualification and Experience

• Bachelor’s degree or equivalent qualification.
• One to two years of experience in Order Management, Supply Chain, or a relevant and/or related field.
• Experience working with ERP systems, preferably SAP.
• Experience working with warehouses, retailers, and internal stakeholders is desirable.

4. Skills

• Proficiency in Microsoft Excel, including functions such as VLOOKUP, XLOOKUP, Pivot Tables.
• Strong numerical and analytical skills, with a high level of attention to detail and accuracy.
• Good data-checking skills, with the ability to identify discrepancies and follow up appropriately.
• Strong organisational and time-management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment with fast-changing schedules and timelines.
• Ability to work independently and collaboratively while following established policies and procedures.
• Ability to escalate complex or unusual issues appropriately and seek guidance when required.

5. Personal Attributes

• Strong communication skills, written and verbal.
• Excellent drive for process improvement and ability to perform root cause analysis.
• Proactive and willing to learn.
• Ability to work under pressure and meet deadlines.
• Strong problem-solving skills.
• High level of integrity and professionalism

6. Others

• VISA: Holders of a visa that allows them to work legally in the UK (No sponsorship)
• Annual Salary: £30,000
• Recruitment: 18 months fixed term contract
• Working hours: 8 hours/ 5 days
• Schedule Monday to Friday, Hybrid (once a week, Work From Home)
• Holiday 24 days per year + bank holidays, pro-rated for the duration of the contract.
• Recruitment period: Until 23rd October 2026
• Recruitment due date: The start date can be adjusted after consultation with job seekers, but ideally this would be ASAP.

(7) How to Proceed:

• 1st: Document review (Written review of submitted documents such as resume, self-introduction letter, and certificate)
• 2nd: Interview (comprehensive evaluation of skills required for job performance through interview and foreign language evaluation)

※ Interview candidates will be notified individually only to those who pass the document screening.

Job Type: Full-time

Pay: £30,000.00 per year

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in London SE1 7ND