Amusement Specialist

Your Purpose As an Amusement Specialist, you are the driving force behind the energy and excitement of the amusement area. You will actively engage with guests, offering guidance and assistance to ensure they enjoy every moment of their experience. From explaining game rules and encouraging participation in activities to promoting special offers and events, your role is to create an inviting atmosphere that sparks joy and engagement. Working closely with the Head of Amusement, you’ll also maintain the functionality of the equipment by addressing minor technical issues, ensuring everything runs smoothly. Your presence will make the amusement area a hub of fun, leaving guests with lasting memories of their time onboard.

Your Impact Your contributions directly impact guest satisfaction and the reputation of our cruise line. By ensuring games are engaging, machines are operational, and guests feel supported, you help create unforgettable moments. Your proactive approach to maintenance and promotion fosters a dynamic environment that drives participation and excitement among our guests.

Your Journey So Far Role We’re looking for individuals who bring passion, expertise, and enthusiasm to the role. To be successful as an Amusement Specialist, you should:

• Have prior experience in a similar position, such as amusement operations, arcade management, or customer-facing entertainment roles.
• Demonstrate fluency in English (at least b1 level) and at least two of the following languages
• Exhibit excellent interpersonal skills, problem-solving abilities, and a commitment to providing outstanding guest experiences.
• Show familiarity with amusement equipment or a willingness to quickly learn the technical aspects.

Your Essentials To succeed in this role, you’ll need:

• A welcoming and enthusiastic attitude with a strong guest-focused mindset.
• fluency in English and at least two of the following languages
• Flexibility to work in a dynamic cruise environment, including evenings, weekends, and holidays.
• Physical ability to move throughout the amusement area and perform minor machine maintenance.
• A team player with a proactive approach to promoting offers and solving guest challenges.
• A passion for entertainment and creating memorable experiences for guests of all ages.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!