Analyst - Accounts Receivable

Job Title: Analyst Accounts Receivable (O2C)

Location: Ahmedabad, Gujarat, India

Department: Finance – Order to Cash (GCC)

Employment Type: Full-Time

About the Role:

We are seeking a highly energetic and detail-oriented Accounts Receivable Analyst to support end-to-end O2C operations within a Shared Services environment of a leading Indian conglomerate. We are looking for a dynamic individual who brings a fresh perspective to cash application, collections support, and customer account management. As the company progresses on its digital transformation strategy, this role offers the opportunity to be on the ground of a major process modernization and to be part of this transformation journey.

Key Responsibilities:

1. Perform accurate and timely cash application in SAP, matching incoming receipts to customer invoices and handling on-account, unapplied, and advance receipts in line with policy and SLAs.

2. Support collections activities by following up on overdue invoices with customers and internal stakeholders, and maintaining clear records of communication and commitments.

3. Process and track customer deductions, short payments, and disputes — log, investigate, and route for resolution with sales, logistics, and finance teams.

4. Perform periodic customer account reconciliations and follow up on unallocated credits, advances, and debit balances for timely clearing.

5. Support billing and invoicing activities, ensuring accuracy of invoice value, tax (GST), and customer details.

6. Manage customer queries regarding statements, payment status, and account balances with a high level of customer service.

7. Proactively flag recurring errors, unapplied cash trends, aging build-ups, or system issues to leadership to support continuous process improvement.

Qualifications & Skills:

1. Graduate in Commerce/Accounting (B.Com) or equivalent.

2. 1–3 years of hands-on experience in Accounts Receivable or Order-to-Cash (O2C) operations.

3. Preferred hands-on experience working with SAP (FI/SD – AR).

4. Strong foundational understanding of accounting principles, the receivables lifecycle, cash application, and customer reconciliations.

5. Basic understanding of Indian statutory deductions applicable to receivables, such as GST and TDS/TCS.

6. Strong attention to detail and accuracy when performing high-volume cash application and reconciliation tasks.

7. Good working knowledge of MS Excel.

8. Excellent verbal and written communication skills to effectively manage customer relationships and internal stakeholder queries.

9. Positive attitude, high energy, and the ability to work independently in a structured Shared Services framework.

JOB DESCRIPTION

Job Title: Senior Analyst – Master Data Management (MDM)

Location: Ahmedabad (Global Capability Centre – Arvind Limited)

Department: Finance & Accounts – GCC

Employment Type: Full-Time

Role Purpose:

Support the execution and governance of Master Data Management (MDM) operations within the GCC, with a strong focus on Material Master and Finance Master data domains. The role is responsible for accurate and timely processing, data quality adherence, and compliance with defined policies and controls across material, vendor, customer, and finance master data. The ideal candidate brings hands-on expertise in Material Master data creation and Finance master data setup — including Chart of Accounts (COA), Profit Centre (PC), Cost Centre (CC), Bank master, Asset class, and Intercompany entity creation.

Key Responsibilities:

1. Master Data Operations

• Execute end-to-end master data lifecycle activities (create, modify, block/unblock, extend) for Material, Vendor, Customer, and Finance (General Ledger) master data.
• Create and maintain Material Master records across relevant views (Basic, Accounting, Costing, Purchasing, Sales, MRP) with accurate classification and valuation data.
• Process requests within defined SLAs and turnaround times, ensuring high accuracy and completeness.
• Validate input data against defined templates, naming conventions, and documentation requirements before system update.
• Ensure accurate system updates in SAP (ECC / S4 / MDG).

2. Finance Master Data

• Create and maintain Finance master data including Chart of Accounts (COA) / GL accounts, Profit Centres (PC), and Cost Centres (CC).
• Set up and maintain Bank master data and house bank details, ensuring accuracy of banking and payment-related information.
• Maintain Asset class and asset master configuration in coordination with the Fixed Assets and R2R teams.
• Support Intercompany entity / company code master data creation and the related trading partner and intercompany relationship setup.
• Ensure finance master data is aligned with reporting, consolidation, and statutory requirements.

3. Data Quality & Governance

• Perform data validation checks to ensure completeness, accuracy, and consistency across all master data domains.
• Support data quality monitoring activities, highlight exceptions, and drive corrective actions.
• Lead duplicate identification and clean-up activities for material and finance masters.
• Ensure adherence to defined data standards, naming conventions, and governance rules.

4. Vendor & Customer Master Data

• Process vendor onboarding, changes, and deactivation with required validations.
• Maintain customer master data including billing, shipping, and tax-related details.
• Validate supporting documents (bank details, tax registrations, contracts, etc.).
• Coordinate for master data extensions across company codes / plants / sales areas / purchasing organizations.

5. Process Compliance & Controls

• Ensure strict adherence to SOPs, approval workflows, and control frameworks.
• Support audit requirements by maintaining proper documentation and traceability.
• Identify and flag control gaps or non-compliance issues.
• Ensure Segregation of Duties (SoD) compliance in all activities.

6. Automation & Improvement

• Identify opportunities for process simplification and standardization.
• Support implementation of automation initiatives (RPA / workflow tools / MDG enhancements).
• Participate in process improvement projects and data clean-up initiatives.
• Contribute to reducing manual interventions and turnaround time.

7. Stakeholder Coordination

• Act as a single point of contact for business users for master data requests and queries.
• Coordinate with Procurement, Finance, Sales, Costing, and IT teams for issue resolution.
• Provide status updates and clarifications on request processing.
• Escalate issues proactively where required.

Key Requirements:

Experience:

• 3–6 years of experience in Master Data Management / Shared Services / Finance Operations.
• Mandatory hands-on experience in Material Master data creation and Finance master data setup (COA, PC, CC, Bank master, Asset class, Intercompany entity creation).
• Experience in a GCC / SSC / BPO environment preferred.

Skills:

• Strong understanding of Material, Vendor, Customer, and Finance Master Data processes.
• Hands-on experience in SAP ECC / S4 HANA / MDG environments.
• Sound understanding of finance master data structures and their impact on accounting, reporting, and consolidation.
• Knowledge of data governance principles and control frameworks.
• Familiarity with workflow tools, ticketing systems, and data validation tools.
• Good understanding of finance, costing, and procurement data dependencies.

Behavioral:

• High attention to detail and data accuracy.
• Strong process orientation and discipline.
• Ability to work in SLA-driven, high-volume environments.
• Good communication and stakeholder handling skills.
• Proactive problem-solving and ownership mindset.

KPIs:

• SLA adherence.
• Accuracy rate.
• Audit compliance.
• Process improvement contribution.