Analyst, Billing Operations

At BCLP, we’ve built our firm on the foundations of thinking differently. Curious, inquisitive and unbound by tradition, we’re building change within our sector and beyond.

It starts with our people, which is why we are in need of a Billing Operations Analyst to support our efforts in managing client billing arrangements, ensuring compliance with Outside Counsel Guidelines, and maintaining accurate financial records. This role involves close collaboration with the Pricing Team, Partners, and Finance colleagues across EMEA and the US. The Billing Operations Analyst will also utilize Intapp Terms to manage client terms and ensure proper setup of billing requirements.

Key Responsibilities:

• Use Intapp Terms to review and manage Outside Counsel Guidelines linked to new engagements.
• Act on notifications from New Business Intake to ensure accurate Client/Matter setup in 3E.
• Liaise regularly with the Pricing Team regarding rate structures and upcoming changes.
• Implement and maintain exception rates in Elite/3E aligned with approved client arrangements.
• Ensure visibility of rates for eBilling clients to the relevant eBilling team for vendor system updates.
• Close matters in the system and resolve outstanding WIP, A/R, and Trust balances.
• Add litigation task and activity codes based on Intake notifications.
• Complete weekly VAT/GST checks for EMEA & Asia as delegated.
• Process volume discounts and client rebates in accordance with Pricing instructions.
• Maintain and update system designations, task/activity code lists, and fee alert notifications.
• Process matter location and currency changes accurately.
• Build relationships with Secretaries, PAs, and Partners to ensure alignment with billing processes.

Skills and Compentencies:

• Excellent attention to detail and accuracy in financial data.
• Ability to manage multiple tasks and meet deadlines.
• Strong communication and stakeholder management skills.
• Problem-solving mindset and proactive approach to process improvement.

Knowledge and Experience:

• Experience in legal or professional services billing operations.
• Strong understanding of Elite/3E and Intapp Terms systems.
• Knowledge of VAT/GST and international billing practices.
• Proficiency in Microsoft Excel and financial reporting tools.
• Experience working with Pricing and Finance teams.

At BCLP we understand the value of a workforce with diverse perspectives and experiences, and we believe people perform at their best when they can truly be themselves at work. We aim to create an inclusive environment where all our employees are valued, motivated and able to be themselves. In order to provide the best possible service to our robust client base, we are committed to recruiting, retaining, rewarding and developing our people with regard to their abilities and contributions and without reference to their background, gender, gender identity or expression, ethnic origin, age, religion, sexual orientation, socio-economic status, political belief, disability or any other applicable protected characteristic.

• Signee to the United Nations’ Global LGBTQ* Standard of Conduct for Business
• Named by Stonewall as a “Top Global Employer 2025”
• BCLP has received a top score in the HRCF’s Corporate Equality Index for 19 years. On the 2023-2024 index we scored 95%.

BCLP is an equal employment opportunity employer. The Firm strictly prohibits discrimination against any applicant or employee based on race, color, religion, national origin, age, military status, gender (including pregnancy, childbirth, lactation or medical conditions related thereto), sexual orientation, gender identity, gender expression, marital status, mental or physical disability, genetic information, or any other basis protected by applicable law. The Firm also strictly prohibits harassment of applicants or employees based on any protected class or status. The Firm complies with all applicable federal, state and local laws respecting applications for employment, including consideration of unemployment status in making hiring decisions.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and applicable state law. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on BCLP. Please inform the Firm's personnel representative if you need accommodation to assist in completing this application or to otherwise participate in the application process.

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