Analyst, CC & AP

Job Summary

Join our team and play a key role in delivering operational excellence through efficient workflow management, process compliance, and continuous improvement initiatives.

Key Responsibilities

Drive Operational Performance

• Achieve productivity targets of 120+ workflows per person across 1st and 2nd handling activities.
• Manage workflow volumes effectively to support business requirements.

Ensure Timely & Accurate Processing

• Complete all fresh and exception workflows within 3 business days.
• Maintain high levels of processing accuracy and quality.

Own Business KPIs

• Maintain zero overdue workflows aged over 3 days.
• Keep workflow inventory aligned with one day s inflow volume.
• Proactively identify and address workflow backlogs.

Support Continuous Improvement

• Contribute to process optimization, workflow reduction, and FTHR improvement initiatives.
• Support automation and digitalization projects through testing, validation, and process expertise.

Maintain Compliance & Controls

• Adhere to company policies, internal controls, and approved operating procedures.
• Ensure compliance with RICC SOPs and risk management requirements.

Demonstrate Strong Team Values

• Exhibit professionalism, accountability, and a customer-focused mindset.
• Complete mandatory training on time and actively participate in team engagement initiatives.
• Consistently demonstrate Maersk Values and Behaviors.

What Were Looking For

• Strong attention to detail and commitment to quality.
• Ability to manage priorities in a fast-paced operational environment.
• Continuous improvement mindset with a focus on efficiency and automation.

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