Analyst - eBilling Support

Elevate is recruiting an Analyst to provide legal operations e-billing support for our Customer. In this role, you will be responsible for processing a high volume of invoices, applying analytical and technical skills to ensure accurate standardization and compliance, and responding promptly to queries from a variety of stakeholders. The ideal candidate will be detail-oriented, customer-focused, and committed to delivering a high standard of service in a fast-paced environment.

Responsibilities

• Perform legal invoice review compliance activities where needed;
• Produce legal spend reports for client, which may require data transformation/manipulation;
• Serve as an administrator and day-to-day support resource for the e-billing system;
• Support electronic invoice submission, review, processing, and troubleshooting;
• Assist with matter creation, maintenance, updates, and related billing administration;
• Manage and maintain billing rates and rate-related information within applicable systems;
• Monitor and manage billing-related inboxes, responding to questions and escalating or routing issues as appropriate;
• Partner with law firms, internal legal teams, Accounts Payable, and other stakeholders to resolve invoice and billing discrepancies;
• Support processes and workflows between e-billing and AP systems;
• Troubleshoot system and user issues and help ensure billing processes operate efficiently;
• Maintain accurate matter, vendor, invoice, and billing data;
• Assist with reporting and other legal billing or operational requests as needed;
• Support accruals and budgeting activities related to matters/legal spend;
• Vendor onboarding activities support in collaboration with procurement/AP teams;
• Use your analytical skills to identify strategic improvement opportunities;
• Extend a customers organization to provide ebilling subject matter expertise.

Experience

• 2-3 years of experience in legal department operations support;
• Served as an e-billing administrator for 1 or more systems in prior roles;
• Experience supporting large scale legal departments (40+ stakeholders);
• Have developed and used metrics and analytics as part of your prior roles.

Skills for success

• Proven ability to work in a client-centric, deadline driven environment.
• Be capable of working on multiple assignments in a fast-paced environment.
• Excellent communication skills (verbal/written).
• Ability to take initiative to solve problems/opportunities.

Technical skills

• Experienced and Proficient with Microsoft Products like Excel, Word, PowerPoint, SharePoint;
• Ability to learn new Legal Tech (e.g. AP, Contract management systems, e-signature tools, e-billing, reporting automation tools like PowerBI/Tableau, using or developing AI tools)

Qualifications

• Bachelors, Masters degree (business, finance, operations), paralegal or relevant work experience in legal operations.

Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.