Analyst, Enablement Support & Operations

Role Overview

We are looking for an organised, proactive and detail-oriented Analyst, Enablement Support & Operations to provide integrated executive office, corporate communications and administrative support.

The role will work closely with senior management and key stakeholders to coordinate executive activities, meetings, events, communications, documentation and day-to-day office operations. The successful candidate should be highly organised, professional, discreet and comfortable managing multiple priorities in a fast-paced environment.

Key Responsibilities

Executive Support & Office Operations

• Manage and coordinate calendars, schedules, meetings and travel arrangements for designated senior management.
• Prepare and coordinate meeting materials, management papers, briefing notes, action trackers and official correspondence.
• Coordinate executive office operations, including meeting logistics, protocol arrangements and stakeholder engagements.
• Support communication and coordination with Management Committee members and key stakeholders.
• Maintain an organised and accessible content, knowledge and document management system.
• Ensure documents and information are maintained in accordance with records management, PDPA and information security requirements.

Corporate Communications & Stakeholder Engagement

• Provide administrative and logistical support for organisational events, programmes and stakeholder engagements.
• Coordinate engagements involving ministries, government agencies, Parliament-related stakeholders, media and other external parties where required.
• Support the preparation, review and dissemination of communication materials.
• Assist with briefing notes, key messages, presentations, website content, social media content and other corporate communication materials.
• Ensure communication materials are accurate, timely and aligned with organisational requirements.

Administration & Office Management

• Maintain contract databases, service agreements, invoice records and payment trackers.
• Coordinate administrative and HR-related documentation and follow up on outstanding items.
• Support office facilities and workplace operations.
• Manage office supplies, pantry inventory, cleaning services, maintenance requirements, vendors and workplace facilities.
• Support asset administration and lifecycle tracking.
• Ensure the office environment remains safe, functional and well-maintained.
• Perform other duties as assigned to support organisational priorities and operational requirements.

Requirements

• Bachelor's Degree in Business Administration, Management, Corporate Communications, Mass Communication, Public Administration or a related discipline.
• Minimum 3–5 years of relevant experience in executive support, office administration, corporate communications, stakeholder engagement or related functions.
• Experience supporting senior management or executives is highly preferred.
• Strong organisational, coordination and administrative skills.
• Excellent attention to detail and ability to manage confidential information.
• Strong written and verbal communication skills.
• Good stakeholder management and interpersonal skills.
• Ability to manage multiple priorities, deadlines and ad-hoc requests effectively.
• Proactive, service-oriented and solutions-focused approach.
• Familiarity with Microsoft 365, Outlook, Word, Excel, PowerPoint, Teams, SharePoint and other collaboration/document management platforms.
• Knowledge of records management, PDPA and information security practices is an advantage.
• Experience working with government agencies, ministries, media, external stakeholders or senior-level stakeholders is an advantage.