Analyst, IAM and Collaboration

Job Title: IAM Analyst

Shift Timings: 24/5

Role Overview The IAM Analyst is a specialized role focused on managing secure access to

enterprise applications and networks. As a key member of the Identity and Access Management

team, you will play a vital role in employee lifecycle events—ensuring that all personnel have

the appropriate, secure access necessary to be productive. This role requires a strong blend of

technical expertise, operational discipline, and excellent interpersonal skills to collaborate

effectively across global teams.

Duties and Responsibilities

● Manage Access Lifecycles: Execute user onboarding, offboarding, and role-change

access provisioning for employees and Contingent Workers (CWRs).

● System Administration: Perform administrative maintenance on security applications

and systems, ensuring all related documentation and Standard Operating Procedures

(SOPs) are accurate and up to date.

● Process Improvement: Act as a liaison between the provisioning and technical tiers,

continuously identifying and implementing solutions to refine and automate provisioning

workflows.

● M&A Support: Participate in strategic IAM activities and system integrations to support

business mergers, acquisitions, and divestitures.

● Persona Management: Develop, maintain, and audit role-based access control (RBAC)

user personas.

● Compliance & Auditing: Participate in SOX auditing activities, ensuring that access

controls remain strictly compliant with governing security standards and corporate

policies.

● Escalation Support: Serve as a technical escalation point for the IT Service Desk,

troubleshooting and resolving complex, IAM-related support tickets and ad-hoc

analyses.

Education and Required Experience

● Education: Bachelor’s Degree in an Engineering, Information Technology, or related

field (or an equivalent combination of education and hands-on experience).

● Domain Expertise: A detailed understanding of application authorization, end-to-end

account provisioning, and Identity Lifecycle Management (including granting and

terminating access across network components and applications).

● Problem-Solving: Strong analytical skills with the ability to troubleshoot and resolve

complex application, connectivity, and security issues.

● Communication & Collaboration: Excellent written and verbal communication skills,

with a proven ability to interface and coordinate work efficiently with global business

colleagues and external vendors.

● Time Management: Ability to successfully balance, prioritize, and execute multiple tasks

in a fast-paced environment.

Applications & Platforms Experience Hands-on experience with the following technologies is

strongly preferred:

● Identity Management: Okta, OneLogin, Ping Identity

● Directory Services: Active Directory (AD)

● Productivity Suites: Google Workspace, Microsoft 365

● HRIS / ITSM: Workday, ServiceNow, PeopleSoft (experience with specific PeopleSoft

modules is a plus)

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic.

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

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This job is posted with NTS Technology Services Pvt. Ltd.