Analyst II - Learning & Development Specialist

Job Details

• Reports directly to (Title): Assistant Manager, Learning Development
• Matrix reports to (Title): As applicable based on functional alignment
• Direct Reports: None
• India Position Level: Analyst II
• Location: India
• Travel: None
• Shift Timing: Overlap until 9:30 a.m. local time
• Role Type: Individual Contributor

Position Summary

The Learning Development Specialist - Analyst II supports the delivery of learning and development programs through training management, learning content development, training logistics, and operational coordination.

This role independently manages defined learning activities and workstreams, coordinates with U.S.-based stakeholders, and ensures assigned deliverables are completed accurately, consistently, and on schedule. The Specialist supports multiple aspects of the learning lifecycle and is expected to use sound judgment to resolve routine issues, identify risks, and recommend improvements.

The role also contributes to the development of standardized processes, documentation, and effective handoffs across the Learning Development team. Success requires strong organization, attention to detail, stakeholder communication, and the ability to manage multiple assignments with limited day-to-day direction.

Responsibilities

• Independently coordinate assigned training programs, sessions, and learning activities.
• Manage training schedules, participant communications, materials, rosters, facilitator requirements, and related logistics.
• Maintain accurate program records, trackers, schedules, and documentation.
• Monitor assigned deliverables and proactively identify timing, resource, or coordination risks.
• Resolve routine operational issues and escalate more complex matters when appropriate.
• Support learning administration activities and recurring program-management processes.
• Develop, update, format, and maintain learning materials based on established requirements and standards.
• Support development of presentations, facilitator guides, participant materials, job aids, and related learning resources.
• Coordinate content reviews and incorporate stakeholder feedback accurately and efficiently.
• Maintain version control and organized repositories of learning content.
• Partner with stakeholders to clarify content requirements, intended audiences, timelines, and desired outcomes.
• Apply established learning and design standards to assigned deliverables.
• Follow and help improve standardized workflows, operating procedures, and team handoffs.
• Identify recurring issues, manual steps, or inefficiencies and recommend practical improvements.
• Create and maintain process documentation and standard operating procedures for assigned activities.
• Support implementation of new tools, templates, automation, and workflow enhancements.
• Share observations and recommendations that improve consistency, quality, and scalability.
• Partner with U.S.-based Talent Management, Leadership Development, and other stakeholders on assigned learning activities.
• Provide timely updates regarding deliverables, status, risks, and dependencies.
• Coordinate effectively with India-based colleagues to ensure smooth handoffs across training management, content, and logistics.
• Build productive relationships across teams, geographies, and time zones.
• Serve as a knowledgeable resource for defined programs, processes, or areas of responsibility.
• Provide support for special projects and changing business priorities as needed.

Education Experience

• Bachelor's degree in Learning Development, Human Resources, Organizational Development, Education, Business, or a related field; equivalent relevant experience may be considered.
• Typically 4+ years of relevant experience in Learning Development, training operations, instructional design, program coordination, shared services, or a related area.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.