ANALYST II, TECHNOLOGY OPERATIONS

Position Summary... At Walmart, we are committed to leading the business side of technology - how we operate, measure success, and enact change. This team focuses on that and, areas such as strategic portfolio acceleration, cross-segment tech enablement, tech talent experience (TTX), portfolio foundations and technology business operations.
As an Operation Analyst II, you will contribute towards Supporting, setting up of accounts and Assuring campaign is set up aligning with Walmart Policy and Guidelines. These operations will be conducted in WMC Owned and Operated platforms to ensure Accounts/campaigns are executed flawlessly. You will contribute and perform dive deep into campaign troubleshooting insights to ensure ads are rendering as intended as well as to prevent bad customer experience by providing right solution, setting up accounts and helping advertisers to launch their campaigns on time. Understand all the client s goals and objectives and ensure providing outstanding support to achieve these goals. Be the subject matter experts in ad serving platform/tools and work to continually optimize the platform usage and provide up to date best practices. What youll do...

About Team

At Walmart, we are committed to leading the business side of technology - how we operate, measure success, and enact change. This team focuses on that and, areas such as strategic portfolio acceleration, cross-segment tech enablement, tech talent experience (TTX), portfolio foundations and technology business operations.

As an Operation Analyst II, you will contribute towards Supporting, setting up of accounts and Assuring campaign is set up aligning with Walmart Policy and Guidelines. These operations will be conducted in WMC Owned and Operated platforms to ensure Accounts/campaigns are executed flawlessly. You will contribute and perform dive deep into campaign troubleshooting insights to ensure ads are rendering as intended as well as to prevent bad customer experience by providing right solution, setting up accounts and helping advertisers to launch their campaigns on time. Understand all the client s goals and objectives and ensure providing outstanding support to achieve these goals. Be the subject matter experts in ad serving platform/tools and work to continually optimize the platform usage and provide up to date best practices.

What Youll do

Manage day-to-day deliverables w.r.t Support/Onboarding/KW moderation across the companys owned and operated properties as well as any external distribution platforms. Maintaining assigned KPIs.

Maintain the highest standards around campaign fulfilment

Provide support for advertisers/Sales/API Partners with solution with regards to Sponsored Products and Sponsored Brands/Videos

Work with Ad Policy team to get the relevant information/updates related to Sponsored Brands and Sponsored Products

Review inbound request, validate and manage user access to the internal and external users

Collaboration with cross team, enhancing product skills and to support as an when required.

Helping advertisers to activate ads in the ad server after approval/providing possible solutions

Communicating case status to global advertisers on the campaigns/accounts

Complete account/campaign audits using checklists to ensure accuracy and completeness of accounts/campaign, including go live workflows

Dive deep on the issues/escalations when there is a requirement.

Excellent skills in solving complex challenges, customer-centric and knowledge in Digital marketing.

Influencing team members, managing stakeholders, and communicate updates on projects/process.

What Youll Bring

B.E. or Any degree in Computer Science or other equivalent stream

Candidate with excellent articulation and communication skill set

6+ years User Experience with Sponsored Search / Sponsored Product self-serve platforms OR Relevant domain

Willing to work in rotational shifts, including PST hours

Strong familiarity with ad serving technologies, platforms, and tools with hands on working experience

Hands on knowledge on at-least one ads tool - Keyword Bidding, Sponsored Search, Paid Search, Marketplace, and Sponsored Brands/Videos

Hands on experience in troubleshooting on campaign/tool/Platforms issues

Willing to contribute to process efficiency/SOPs

Campaign Trafficking/Optimization across Sponsored Search Sponsored Brands/Videos

Proven record of process efficiency

About Walmart Global Tech
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Walmart s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our Bangalore office for daily work, with the flexibility for associates to manage their personal lives.

Benefits

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Belonging

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At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is-and feels-included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Equal Opportunity Employer

Walmart, Inc., is an Equal Opportunities Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions - while being inclusive

                                        **Minimum Qualifications...**                                            

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate. Option 1: Bachelors degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area.Option 2: 2 years experience in project management, program management, program operations, or related area. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

                                        **Primary Location...**                                             Building 10 (sez), Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.