Analyst, Infrastructure Observability

Job Purpose

Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work with cutting-edge technology and business challenges in the ficial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.

This role will be part of a team of information technology professionals responsible for monitoring a global network infrastructure including offices and internet data centers. This position requires technical proficiency, an eager attitude, professionalism, and solid communication skills.

Responsibilities

• Build, maintain, and support a global packet capture and monitoring infrastructure
• Investigate network and application anomalies using logs, alarms, APM solutions, TCP/IP traces, and captures
• Document changes and author documentation on monitoring standards and practices
• Design monitoring requirements in coordination with development and operations
• Architect and implement monitoring solutions across multiple datacenters
• Serve as a primary point of contact for monitoring across the enterprise

Knowledge and Experience

• Understanding of core IT concepts including networking and access control
• Knowledge of Linux
• Ability to read packet captures
• TCP/IP networking and analysis skills
• Data analysis skills and competence in MS Word and Excel
• Strong written and verbal communication skills
• Ability to multitask and work independently on multiple projects
• Minimal travel: 2-3 weeks per year

Desirable Knowledge and Experience

• Bachelor s degree, preferably in CIS, engineering, or a related discipline
• Corvil, Niksun, Gigamon, or NetScout certification
• CISSP or CCNA certification
• Experience with Broadcom Spectrum
• Experience with BigPanda administration
• Ficial industry expertise
• Change auditing and configuration management

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.