Analyst, Program Operations

GSCF is the leading global provider of working capital solutions. The Company enables corporates and financial partners to accelerate growth, unlock liquidity and manage the risk and complexity of the end-to-end working capital cycle. We originate, manage and analyze working capital programs through our innovative Working Capital as a Service offering, combining the power of a configurable and comprehensive technology platform, expert services and a Connected Capital ecosystem of alternative capital solutions and bank capital. GSCF’s team of working capital experts operates in over 75 countries to solve global working capital efficiency challenges.

• Responsible for the daily tasks within the program

• Monitoring the program process

• Train program’s stakeholders on GSCF’s services and systems

• Evaluate and issue change requests and review them with the client

• Ensure agreements (statement of works, changes requests, authorization matrix,
  function & notification matrixes) are implemented and monitored

• Ensure agreements and all program relevant manuals are updated regularly

• Timely reporting/escalating of risks, exceptions, incidents, opportunities to the
  superior

• User acceptance testing of the new features to be released to production

• Develop and keep professional relationships with business partners

• Adhere to company & Program Operations policies

• Contribute to keeping a positive, transparent, open, and creative thinking working
  environment

• When required, participate in tasks/projects which are not directly related to this
  function or enhancing Program Operations

• Fluent English and Spanish

• Work experience: minimum of 2 years in back‑office operations, client relationship management, and accounts receivable

• Proficiency in Microsoft Office 365

• Knowledge of financial mathematics

• Bachelor’s degree in Administration, Economics, International Relations or related areas

• Organized, proactive, self‑managed, and strong critical‑thinking skills