Analyst Programmer (Digital Solutions)

You will:

• Own the day-to-day operation, maintenance and support of designated enterprise-scale systems, including standalone and Kubernetes-based environments.
• Administer and support Kubernetes environments, including application deployment, configuration, monitoring, troubleshooting and operational maintenance.
• Review vendors’ deliverables, including technical documents, source code, test evidence and deployment materials, to ensure compliance with contractual requirements, internal security standards and guidelines.
• Coordinate with business users, vendors, platform and infrastructure teams to resolve incidents, deliver system changes and support production releases.
• Implement and enhance Site Reliability Engineering (SRE) practices, including monitoring, alerting, logging and incident management, to ensure system availability, reliability and performance.
• Investigate production incidents, perform root-cause analysis, and drive corrective and preventive actions.
• Identify repetitive manual operational tasks and improve efficiency, consistency and reliability through scripting, standardization and workflow automation.
• Maintain system operational documentation, including runbooks, support procedures, incident reports and knowledge-base materials.
• Provide support outside normal office hours for production releases, scheduled maintenance or incident handling when required. Compensation leave will be provided.

You should have/ be:

• Degree in Computer Science, Information Technology or a related discipline.
• At least 3 years of IT experience, including 2 years of relevant experience in system development, application implementation and/or enterprise-scale system support.
• Demonstrates hands-on experience in Kubernetes (K8s) operations, including application deployment, configuration management, troubleshooting, monitoring, and incident resolution. Administrative experience with Kubernetes is advantageous.
• Familiarity with container technologies, such as Docker, and Kubernetes deployment/configuration artifacts.
• Proven ability to coordinate cross-functional teams to drive delivery and issue resolution.
• Familiar with Agile/Scrum methodologies and collaboration tools such as Jira and Confluence.
• Solid understanding of modern application concepts, including but not limited to RESTful APIs, Single Sign-On (SSO) and microservices architecture.
• Good scripting skills in Bash and Python.
• Strong automation mindset, with the ability to identify and transform manual operational processes into standardised, automated workflows.
• Hands-on experience with Ansible Playbooks for operational, deployment or configuration automation is highly preferred.
• Experience with monitoring, alerting and observability tools is preferred.
• Strong analytical, problem-solving and incident-management skills.
• Excellent communication skills, with proficiency in written and spoken English, Cantonese and Mandarin.

In addition, you will be able to:

• An opportunity to work with people who are passionate, focused and driven to make a difference

• Competitive remuneration and benefits

• Hutchison Provident Fund / Mandatory Provident Fund

• Training and development opportunities

• A culture of teamwork and fun

• Monthly social activities

• Flexible work hours

• Staff discount at CK Hutchison outlets

• Free snacks

Salary and benefit will commensurate with qualifications and experience.  Interested party, please send in your full resume and expected salary by clicking the button ‘APPLY NOW’.

To know more about us, please visit our website
https://corporate.esdlife.com/
https://ds.esdlife.com/

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of application for relevant/similar post(s) within the CK Hutchison Group of Companies.

Applicants not having heard from us within four weeks from the date of this advertisement may consider their application unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.