Analyst - Symantec Endpoint Protection

Job Summary

This role is responsible for supporting endpoint security operations by implementing and maintaining protection solutions using Symantec Endpoint Protection and Cylance. The individual ensures secure endpoint environments by following established procedures, responding to basic incidents, and assisting with routine configuration tasks. They contribute to maintaining system integrity and compliance within the team.

Key Responsibilities

1. Deploy and configure endpoint protection policies using Symantec Endpoint Protection and Cylance, following predefined guidelines.

2. Monitor endpoint security dashboards to identify and report basic threats or compliance issues for further action.

3. Perform routine updates and maintenance of endpoint protection clients, ensuring alignment with team standards.

4. Assist in resolving basic endpoint security incidents using Symantec Endpoint Protection and Cylance tools under guidance from senior team members.

5. Document configuration changes, incident responses, and standard operating procedures related to endpoint security tools.

6. Participate in team meetings and code reviews to enhance understanding of endpoint protection practices.

Skill Requirements

1. Basic understanding of Symantec Endpoint Protection for endpoint deployment and policy management.

2. Familiarity with Cylance for malware detection and prevention tasks.

3. Fundamental knowledge of endpoint security principles and common threat scenarios.

4. Basic troubleshooting skills for endpoint security issues within a team setting.

5. Proficiency in documenting technical processes and incident details.

Additional Information

• Work Mode: Onsite
• Location: HCLTech Office – Cinnamon Life, Colombo 00200
• Employment Type: Full-time
• Shift: 24x7
• Must work as per client-specific calendar
• Note: Responsibilities may evolve based on business requirements