Tata Consultancy Services
Analyst -Telecom
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Plano, TX, USA
Work mode:
Onsite
Published on:
18 August 2026
What they need
Telco Analyst /Engagement Agent
Must Have Technical/Functional Skills
Customers reach out, Data entry, AT&T Catch product introduction, Chanel Sales Team Interaction
Roles & Responsibilities
Responsibilities
- Manage client relationships and communications
- Resolve issues and escalate risks
- Monitor engagement performance and outcomes
- Ensure compliance with organizational standards and SLO benchmarks
Education
Bachelor, Business Administration in Finance & Economics
TCS Employee Benefits Summary
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Maternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $65000 - 75000 a year
Qualifications: BACHELOR OF COMPUTER SCIENCE
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