Analyst, Travel Services

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations and the best people Together we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests

The Royal Caribbean Group’s Supply Chain team has an exciting career opportunity for a full time Analyst Global Contracts reporting to the Lead Vendor Mgmt & Crew Port Logistics

This position is onsite and based in Miami FL

This position is also not eligible for work authorization sponsorship

Position Summary:

Royal Caribbean Group is seeking an experienced highly motivated Analyst Global Contracts & Analytics based in Miami Florida

This role combines global contract support and vendor governance with a key analytics and reporting function supporting Global Crew Port Logistics operations

The Analyst serves as a technical and operational point of contact for analytics and reporting partnering with business stakeholders and technology teams to support the development of dashboards reporting tools and forecasting capabilities This role also works closely with Procurement Finance and Operations to support RFP processes vendor performance analysis and cost visibility enabling data-driven decision-making across global crew logistics

This position supports the continued evolution of Crew Port Logistics into a more data-driven and efficient operation By contributing to reporting contract support and RFP processes the Analyst helps improve vendor performance visibility cost control and overall operational decision-making across global operations

Key Responsibilities:

Contract Management Procurement Liaison & RFP Support

• Act as the primary liaison with Procurement to support sourcing strategies and contract execution

• Participate in the end-to-end RFP process including:

• • Supporting definition of business requirements and scope
• • Assisting in bid evaluations through data analysis and cost comparisons
• • Preparing pricing analyses and supporting vendor selection decisions

• Support preparation review and administration of global contracts (Hotel Transportation Port Agents and related vendors)

• Maintain alignment between contract terms operational needs and financial objectives

• Assist in maintaining contract governance processes controls and documentation

• Support contract amendments and track execution status of agreements

• Maintain vendor master data including rates SLAs and financial terms

• Support vendor onboarding activities (AP setup systems integration etc)

• Partner with Legal Procurement Vendor Management and Operations teams to ensure efficient contract execution

Advanced Analytics Reporting & Data Insights

• Serve as a technical and operational point of contact for Crew Port Logistics analytics and reporting

• Partner with stakeholders and technology teams to support the development and enhancement of reporting solutions

• Assist in building and maintaining dashboards and reporting tools (Power BI etc)

• Perform data extraction validation and analysis to identify trends discrepancies and areas for improvement

• Support the development and maintenance of reporting across:

• • Crew port logistics operations
• • Vendor performance and SLA tracking
• • Contract utilization and spend analytics
• • Budget vs actual financial performance

• Contribute to forecasting cost analysis and basic modeling efforts to support planning activities

• Prepare and distribute regular reports and insights to Operations Finance and other stakeholders

• Help ensure data accuracy consistency and integrity across systems and reporting outputs

Systems Automation & Process Optimization

• Support enhancements to reporting tools and systems used in crew logistics operations

• Work with stakeholders to translate business needs into reporting requirements and data outputs

• Assist in identifying and investigating data discrepancies and reporting issues escalating as needed

• Contribute to efforts to streamline reporting processes and reduce manual work

• Support implementation and ongoing optimization of contract management and analytics platforms

• Maintain documentation SOPs and data definitions to ensure consistency and usability

Operational Support & Continuous Improvement

• Support resolution of reporting data and system-related issues impacting operations

• Provide data-driven support to operational teams for decision-making and issue resolution

• Monitor performance trends and highlight potential risks or improvement opportunities

• Assist in training stakeholders on reporting tools and dashboards

• Support continuous improvement initiatives across crew logistics operations

Preferred Skills & Qualifications:

• Bachelor’s degree in Business Finance Analytics Supply Chain or related field

• 3–5 years of experience in analytics contracts procurement support or operations

• Experience supporting RFP processes vendor analysis or contract management

• Strong proficiency in Power BI and advanced Excel

• Experience with financial analysis reporting and basic forecasting

• Ability to work across Procurement Finance Technology and Operations teams

• Cruise travel logistics or global operations experience preferred

• Bilingual (English/Spanish) preferred

Core Competencies:

• Analytical and problem-solving skills with strong attention to detail

• Ability to translate business needs into reporting and data insights

• Strong communication and stakeholder coordination skills

• Ability to manage multiple priorities in a fast-paced environment

• Sound business and financial judgment

• High level of accuracy and accountability

We know there's a lot to considerAs you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunities to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment

Nearest Major Market: Miami