-Analyst, WMS Implemention, Continous Improvement

Who We Are And Why We’re Hiring CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

Position Overview The WMS Implementation Analyst will serve as a key contributor to the implementation and enhancement of our Warehouse Management Systems (WMS). Working closely with both the WMS implementation and the operation team, the incumbent will focus on gathering, analyzing, documenting and testing business requirements to help drive best-in-class WMS solutions. This role is designed for a professional who is analytical and customer-focused but less technicalthan a full-fledged Solution Architect, ensuring that business needs are efficiently translated into actionable projects and system configurations.

Essential Job Duties & Responsibilities

• Requirements Analysis & Documentation:

• Collect, analyze, and document business requirements related to WMS processes, ensuring alignment with overall business goals.

• Develop detailed functional specifications and process flow diagrams that support the efficient design and configuration of WMS solutions.

• Stakeholder Collaboration:

• Act as a liaison between operational teams, CI team, BPI team, Training Team and IT group (Internal IT and 3rd Party Technical Vendors).

• Participate in cross-functional meetings to gather input, share progress, and communicate findings to both technical and non-technical stakeholders.

• Solution Support & Implementation:

• Assist the Solution Architect and WMS Senior Manager in mapping out system capabilities and identifying process improvement opportunities.

• Support the testing phases (e.g., system integration testing, user acceptance testing) by helping develop test cases and capturing results, ensuring a smooth transition from design to live implementation.

• Process Optimization & Analysis:

• Use data-driven approaches to identify gaps between current operations and desired outcomes, and propose pragmatic improvements.

• Monitor key performance indicators (KPIs) related to WMS performance and report findings to the leadership team.

• Documentation & Training:

• Create and maintain comprehensive documentation, including process maps, user guides, and training materials, to support system rollouts and continuous improvement.

• Assist in training end-users on updated processes and new system features.

• Project Coordination:

• Work with project managers to ensure that project milestones are met and that deliverables are aligned with the project scope and timeline.

• Coordinate follow-up meetings and communications between technical teams and business units.

• Report key project progress and milestones

• Perform other related job duties as assigned or required.

Required Qualifications

• Bachelor’s degree in Business Administration, Supply Chain Management, Computer Science, or a related field.
• 2-4 years of experience in business analysis, preferably with exposure to warehouse management systems or supply chain operations.
• Strong analytical and problem-solving skills with the ability to translate business needs into clear technical requirements.
• Excellent verbal and written communication skills, ensuring effective collaboration with both technical teams and business stakeholders.
• Proficiency in standard business analysis tools (e.g., Microsoft Office Suite, Visio, or similar diagramming and documentation tools).
• A detail-oriented mindset with strong organizational and prioritization skills.
• Ability to work effectively in a dynamic and fast-paced environment.
• A proactive approach to identifying issues and proposing solutions.

Preferred Qualifications

• Warehouse, supply chain, or industrial environment experience is a plus.
• Experience or familiarity with WMS platforms (e.g., Blue Yonder, Korber, or similar) is preferred.

Physical Requirements

• At times, this can be an active or sedentary role requiring the physical ability to:
• Sit for prolonged periods of time at a desk while working on a computer
• Use hands and fingers to operate a keyboard, mouse, and telephone
• Speak and hear clearly in person, virtually, and over the phone
• Climb stairs, ladders, and/or scaffolds at various heights including ground-level and racking zones (occasionally)
• Occasionally stand, walk, reach, stoop, or lift up to 10 pounds
• Reach with hands and arms overhead and below waist level
• Use fine motor skills/manual dexterity to operate equipment, tools, or keyboards
• See clearly at close range and at distance, with peripheral vision, depth perception, and the ability to adjust focus
• Hear and understand verbal instructions, alarms, and equipment signals in a noisy environment

Work Environment Responsibilities This position operates in a hybrid environment, with responsibilities carried out in both a warehouse setting and an office environment. In the warehouse, the employee is exposed to:

• 'Varying temperatures, including but not limited to refrigerated or non-climate controlled areas
• Loud noise levels, such as machinery, forklifts, and conveyor systems
• Dust, odors, and airborne particles
• Concrete flooring and moving mechanical equipment
• Frequent exposure to powered industrial vehicles and warehouse traffic

The employee is required to wear personal protective equipment (PPE) such as steel-toed shoes, safety glasses, and high-visibility vests in the warehouse setting.

This position also operates in a professional office environment. The role routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, and printers.

The work environment is typically quiet to moderate in noise level and is climate controlled.

Location/Remote Eligibility This is a hybrid role based out of our Des Plaines, IL office. Regular, on-site presence is required (4) days per week or as otherwise directed by the company.

The role may be performed in a hybrid work setting (combination of on-site and/or remote), depending on business needs and location eligibility. When working remote, employees are expected to maintain a dedicated, distraction-free, confidential workspace and reliable internet connection.

This position requires frequent travel and may include 25% to 50% travel to facility locations and customer sites.

Schedule Flexible hours may be required to support deadlines or cross-functional collaboration.

What We Offer

• Competitive compensation
• Medical, dental, vision, life, and disability insurance
• 401(k) retirement savings
• Paid time off
• Tuition assistance
• Early access to earned wages
• High-performance culture with a continuous improvement mindset
• Opportunities for advancement!

CJ Logistics About Statement At CJ Logistics, we value diversity, equity, and an inclusive workplace. If you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.

We are proud to be an Equal Employment Opportunity employer. We prohibit discrimination and

or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law.

This job posting sets forth the essential job duties and responsibilities for the position. An employee assigned to this position must be able to perform these essential functions with or without reasonable accommodation. The Company will provide reasonable accommodation(s) to a disabled employee in accordance with, and as required by, applicable law.

This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pursuant to the California Fair Chance Act and other applicable federal, state, and local fair chance laws, the Company will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law.

CJ Logistics participates in the E-Verify program.

This position is not eligible for visa sponsorship or support for work authorization.

CJ Logistics is committed to equal employment opportunity and providing equal access to applicants with disabilities. If you require a reasonable accommodation or wish to request an alternative, non-automated evaluation process due to a disability, medical condition, or neurodivergence, please contact our Talent Acquisition Accommodations Team at [email protected]. Requesting an accommodation or alternative review process will not negatively affect your candidacy.