Analytical Laboratory Professional

About Umicore Powering the cars of today and tomorrow. Reducing harmful emissions. Giving unique properties to high-end applications. Giving new life to used metals. As a global advanced materials and recycling group, we develop, produce, and recycle materials for a better life.

About Jewelry & Industrial Metals A wealth of applications. Umicore is an expert in developing products and processes based on precious metals such as gold, silver and platinum. These materials enable our customers to make fine Jewelry, coins, high-purity glass and industrial catalysts. Umicore also enables the sustainable and responsible sourcing of these metals and provides closed-loop recycling for our customers. To make the most of these precious metals we cannot stand still. We need to find new ways to do things, discover new solutions and develop new processes. Which is where you come in.

Your Key Accountabilities

• Sales, Customer Service, Customer support: provide technically correct answers to questions concerning product performance and requirements. Answer questions re the scope of and issues with services provided by the company
• Continuous improvement: provides technical / metallurgical support to all other departments by actively participating in and / or leading: customer complaint investigations; process improvement trials; EH&S committee follow up items; resolution of ISO audit actions (corrective / preventive action); product improvement trials; service improvement trials; document updates, as assigned.
• Participates in projects re new alloy introduction; new service or product introduction; and equipment commissioning as assigned.
• Position is responsible for: sample preparation, testing (metallography, mechanical properties, metrology, etc.) and data analysis; technically correct and objective interpretation of resultant data / findings regardless of their source; presentation of both verbal and written reports; maintaining readily retrievable documents and records; issuing Certificates of Compliance / Analysis; honest, diplomatic and clear communication with all Umicore colleagues, customers, suppliers and service providers.
• Position must follow all EH&S, IMS and Security rules, as well as company confidentiality guidelines at all times, both when on and away from the work site.
• Position requires occasional travel to the United States.
• To uphold, respect and ensure compiance with health and safety standards as outlined in the company’s guidelines, both personally and within the team.
• Act as a role model by fostering a culture of care and responsibility within the team. Encourage and support team members to actively participate in preventive measures and continuous improvement iniatives related to health and safety activities.
• Other duties as assigned

Who we are looking for

• Minimum Bachelor’s degree in Metallurgy and Materials Science Engineering preferred (equivalent of 4 year program at a Canadian university) with knowledge of both chemical and physical metallurgy. Three or four year College Diploma (eligible for CET) in Metallurgical Engineering Technology with direct shop experience will be considered.
• Minimum 5 years’ experience as a technical resource in a mid-sized industrial, preferably nonferrous metal, processing facility.
• Successful completion of ISO/OHSA courses, WHMIS courses, project management courses is an asset.
• Attention to detail and good communication (primarily English) skills are key requirements of this position.
• Good computer, analytical, and sample prep skills. This is a hands on, results oriented position, so comfort on a shop floor production / processing environment is key.
• Effective both when working on their own and when part of a team.
• Soft skills include diplomacy when discussing concerns with both internal and external customers and suppliers, and when presenting results / data / findings from assignments, as well as the ability to multi task.
• Ability to work effectively with minimal supervision once an assignment is fully understood.
• Good understanding of WHMIS, SDSs, etc
• This position is a replacement position
• Artifical intelligence is not used to screen candidates.
• Salary range for this position $70,000-90,000

What We Offer We aim to lead the way. Not just for our customers, but for our employees too. That is why we strive to create a collaborative environment in which we can all succeed, and a culture through which we can all share ideas, develop our expertise and advance our careers. We engage in building an inclusive work culture that offers equal opportunities for all employees irrespective of their diverse backgrounds. As you would expect from a world-leading organisation, we will also reward your contribution with a competitive salary and benefits. With all this and more, imagine what you could do?