Analytics Governance & Compliance Manager

What Makes This Opportunity Exciting?

The Process & Governance Manager is accountable for end-to-end ownership of governance, process, and compliance frameworks across data, analytics, and AI/ML domains at Home Credit Philippines CRM department. The role evaluates current-state processes, identifies governance and control gaps, designs future-state processes, and ensures complete, regulator-ready documentation, including full Model Governance coverage, while enabling scalable and responsible innovation.

What you will do:

• Own and continuously enhance enterprise governance frameworks covering data, analytics, and AI/ML models, including policies, standards, controls, and decision rights.
• Assess current-state processes across the analytics and model lifecycle; identify process gaps, control weaknesses, inefficiencies, and compliance risks.
• Design, document, and implement future-state processes that are scalable, compliant, and business-enabling.
• Define, maintain, and operationalize the Model Governance Framework, including model inventory, lifecycle standards, approval workflows, and control checkpoints.
• Oversee governance of model validation, performance monitoring, drift detection, and remediation tracking.
• Prepare and maintain complete governance documentation, including policies, procedures, playbooks, risk and gap assessments, audit artifacts, and governance committee packs.
• Ensure alignment with BSP regulatory expectations, internal risk policies, and Philippine data privacy laws (RA 10173).
• Partner with Data Science, Risk, IT, Compliance, and Business teams to embed governance into day-to-day operations and guide stakeholders on governance best practices.

What You’ll Bring to the Table:

• At least 5+ years of experience in governance, process management, model risk, compliance, or control roles, preferably within financial services.

• Strong understanding of analytics and AI/ML model lifecycles and associated risk concepts.

• Proven experience in process assessment, gap analysis, and governance framework design.

• Familiarity with BSP regulatory environments and audit expectations.

• Strong background in the following tools and technologies:

  Analytics & Modeling: Python, R, SQL.

• Model Lifecycle & Monitoring: MLflow or equivalent model lifecycle tools, model performance and drift monitoring solutions, Git-based version control.

• Data Platforms: Enterprise data warehouses and data lake platforms (cloud or on-prem).

• Governance & Documentation: Microsoft Word, Excel, PowerPoint, SharePoint, workflow and document management tools.

• Process & Control: Process mapping tools (e.g., Visio) and risk & control assessment frameworks.

What you will enjoy:

• Permanent dayshift schedule
• Up to 20% variable performance-based bonus
• HMO on Day 1 / HMO with dependents
• Access to mental health coverage and wellness partners
• Wellness Leave and Birthday Leave benefits
• Internal Career Mobility

#NoSmallRoles #LifeAtHomeCreditPhilippines

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Home Credit celebrates all facets of diversity in driving us to business success. Being people-centric, we find beauty in being represented by different talents. We thrive in building an inclusive community that provides equal employment opportunities to people with diverse backgrounds and orientations. We are cultivating a workplace that understands the value of a diverse roster of talents and is passionate allies.