Angel Tree Warehouse Worker

The Angel Tree Worker is responsible for setting up the Angel Tree booth and training volunteers to work there. The Angel Tree Worker is responsible to interview clients, handle personal information, enter applicants into computer software system and perform required duties required during Angel Tree registration process. This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

Administrative Support / Clerical

Assure all applicants information is entered into computer software system and perform required duties required during Angel Tree registration.

Train volunteers on Angel Tree procedures.

Keep a supply of Angel tags in booth.

Service Work

Help set up and take down Angel Tree booth.

Each morning, open up mall Angel Tree booth and/or close it at night.

Be at Angel Tree booth when shifts change to greet volunteers.

Work at Angel Tree booth if volunteers do not show up for their shift.

Collect gifts from shoppers and put in toy box for shipment to warehouse.

Knowledge, Skills and Abilities

Strong Computer Skills

Must be comfortable using Smart/Phone devices and wireless printers.

Excellent communication skills

Ability to greet guests, such as volunteers and shoppers

Pleasant attitude

Ability to meet deadlines and follow up with assignments

Ability to explain Angel Tree procedures to volunteers and shoppers

Knowledge of The Salvation Army mission and philosophy

Ability to read and communicate the English language

Education and Experience

High School diploma or GED AND two years of experience dealing with the public in a customer service-type position OR any equivalent demonstration of training or experience, which provides the required knowledge, skills, and abilities. Ability to speak Spanish a plus.

Certifications/Licenses

Valid State Driver License