ANM Professional

Job Responsibilities

• Greet the patient/relatives/guest in polite manner.
• IPSG goals to be followed as per patient condition and treatment.
• Infection control practices
• BLS and other safety related knowledge
• Care of vulnerable patient
• Assist Doctors.
• Provide basic related information to visitors patient.
• Answer queries and to provide information directly to the person or over telephone. For e.g. Doctors appointment, Consultation charges, Availability of the doctors, available diagnostics
• Understand status of a patient (a new patient or an old patient, already registered).
• To get the information about the nature of illness and guide them to the concerned department.
• Ensure registration process and guide patient / relative to the concerned doctor.
• Identify whether patient is through references from outside doctors.
• Record the details of referred doctor (name and address) in the computer.
• Ensure all relevant informations of registration form must be filled by patient/relative.
• Proper handover the OPD file.
• Generate the OPD billing for investigations and consultations.
• Ensure correct and accurate billing.
• Guide the patients to labs and radiology and/or concerned department.
• To coordinate with lab radiology for diagnostic reports of the patients.
• Arrange the IP patients' Radiology report dispatch to respective wards.
• Call patients from ward whose radio-diagnostic request has come.
• Confirm the entries of radiology investigation in the system.
• Look after OPD areas and cleanliness of the same.
• Coordinate efficiently in OPD.
• Prepare the daily OPD register and maintain the data for OPD.
• Maintain the admission data for and inform concern department about next day admissions.
• Provide information regarding various preventive medical health checkups.
• Guide the health check- up patients in concern areas.
• Coordinate with respective OPD CCO where health check- up patient is moving.
• Prepare the file of health check- up patients once all investigations reports are done.
• Coordinate with all the departments. You will be trained for multi skills as per the requirement of organization.
• Follow the Registration and policies as per hospital standards.
• Coordinate for Admission and Billing.

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