AP/AR Analyst

Position Summary Reporting within the North America Accounting organization, the AP/AR Analyst supports Accounts Payable and Accounts Receivable operations, including invoice processing, billing, cash application, collections support, reconciliations, and reporting.

This role is responsible for executing accurate and timely transactional accounting activities, resolving discrepancies, maintaining appropriate documentation and controls, and partnering with internal and external stakeholders to resolve issues. The ideal candidate brings experience across both payables and receivables, strong attention to detail, analytical problem-solving skills, and a continuous improvement mindset.

Key Responsibilities

• Accounts Payable
• Process supplier invoices accurately and timely in accordance with company policies and approval requirements.
• Review invoices for appropriate coding, supporting documentation, and required approvals.
• Reconcile vendor statements and investigate invoice, payment, and account discrepancies.
• Support scheduled payment runs, including ACH, wire, and check processing.
• Maintain accurate vendor master data and follow established controls for vendor setup and changes.
• Respond to vendor inquiries and partner with internal teams to resolve payment and invoice issues.
• Accounts Receivable
• Prepare and process customer invoices, credit memos, cash applications, and other receivable transactions.
• Monitor outstanding receivables and support collection activities for past-due accounts.
• Investigate and resolve billing disputes, unapplied cash, short payments, deductions, and other account discrepancies.
• Reconcile customer accounts and maintain accurate aging schedules.
• Partner with Sales, Customer Service, Operations, and other teams to resolve invoicing and payment issues.
• Ensure timely and accurate recording of cash receipts and customer account activity.
• Reconciliations, Controls & Reporting
• Prepare AP and AR account reconciliations and support monthly, quarterly, and annual close activities.
• Analyze aging, open items, overdue balances, payment timing, and other AP/AR trends.
• Identify discrepancies, unusual items, or control issues and escalate appropriately.
• Maintain organized and complete supporting documentation for internal review and audit requirements.
• Follow established internal controls, accounting policies, and standard operating procedures.
• Support AP/AR reporting and performance metrics, including transaction volumes, aging, overdue balances, and service levels.
• Process Improvement & Cross-Functional Support
• Partner across the end-to-end Procure-to-Pay (P2P) process to identify and resolve process gaps, improve transaction flow, and ensure timely and accurate supplier payments.
• Identify opportunities to improve accuracy, cycle times, issue resolution, and service levels across AP and AR.
• Participate in process standardization, automation, system enhancements, testing, and workflow improvements.
• Partner with the Accounting Operations team and shared services to resolve issues and improve end-to-end processes.
• Recommend practical improvements that reduce errors, manual work, and recurring issues.
• Support finance transformation and other cross-functional projects impacting AP/AR processes as needed.

Requirements

• Bachelor’s degree in Accounting, Finance, Business, or related field preferred.
• 2+ years of experience in Accounts Payable, Accounts Receivable, or general accounting; experience across both AP and AR preferred.
• Working knowledge of transaction processing, account reconciliations, and month-end close activities.
• Strong attention to detail and commitment to accuracy and timely execution.
• Experience with ERP systems and Microsoft Excel; Oracle experience is a plus.
• Ability to analyze discrepancies, identify root causes, and drive issues toward resolution.
• Strong communication and customer-service skills with the ability to work effectively with vendors, customers, and internal business partners.
• Ability to prioritize multiple responsibilities and operate effectively in a fast-paced environment.
• Demonstrated continuous improvement mindset and willingness to challenge inefficient processes.