Apartment Leasing Consultant

Job Overview

We are seeking an energetic and detail-oriented Leasing Consultant to join our dynamic property management team. In this vital role, you will be the first point of contact for prospective residents, guiding them through the leasing process with enthusiasm and professionalism. Your expertise in property leasing, customer service, and administrative management will ensure a seamless experience for clients while supporting the overall success of our property portfolio. This position offers an exciting opportunity to thrive in a fast-paced environment, utilizing your skills in real estate administration, client communication, and property management tools to make a positive impact every day.

Duties

• Greet prospective tenants warmly and provide comprehensive tours of available properties, highlighting features and answering questions to foster interest.
• Manage lease or rental agreement processes accurately using property management software such as Yardi or OneSite, ensuring all documentation complies with legal standards.
• Conduct thorough background checks, including credit reports and rental history, to assess applicant eligibility while adhering to Fair Housing regulations.
• Maintain detailed records of client interactions, lease agreements, and property availability through data entry and filing systems.
• Collaborate with team members to coordinate property showings, lease signings, and move-in/move-out procedures efficiently.
• Handle client inquiries via phone and email professionally, providing exceptional customer service and upselling additional property amenities or services when appropriate.
• Stay informed about local landlord-tenant laws, Section 8 housing programs, LIHTC (Low-Income Housing Tax Credit), and other regulatory requirements to ensure compliance across all leasing activities.

Skills

• Proficiency with property management tools such as Yardi, OneSite, and CMMS systems for leasing and maintenance tracking.
• Strong knowledge of landlord-tenant law, Fair Housing regulations, Section 8 programs, LIHTC compliance, and contracts management.
• Excellent customer service skills with the ability to communicate effectively via phone etiquette and client relationship management techniques.
• Experience in real estate administrative tasks including data entry, filing, budgeting, and facilities management.
• Ability to negotiate lease terms confidently while managing conflict resolution with tenants or prospects professionally.
• Demonstrated team management skills with the ability to coordinate multiple tasks efficiently in a fast-paced office environment.
• Familiarity with Microsoft Office Suite (Word, Excel, Outlook) for daily administrative functions related to leasing operations.

Join us as a Leasing Consultant and become a key player in creating welcoming communities! Your enthusiasm for property management combined with your organizational expertise will help residents find their perfect home while supporting our mission of excellence in property leasing and customer satisfaction.

Pay: $21.00 - $22.00 per hour

Work Location: In person