Apartment Site Manager

Overview

Join our dynamic property management team as an Apartment Site Manager, where you will lead the daily operations of a vibrant residential community. This role offers an exciting opportunity to oversee leasing activities, maintain property standards, and foster positive relationships with residents and vendors alike. As the cornerstone of our community, you will ensure smooth property functioning while delivering exceptional customer service that enhances resident satisfaction and retention. Your energetic leadership will drive operational excellence, compliance, and community engagement in a fast-paced environment.

Duties

• Manage all aspects of property leasing, including lease or rental agreement management, client communication, and upselling available units to prospective tenants.
• Oversee property maintenance and facilities management to ensure the community remains attractive, safe, and compliant with all regulations such as Fair Housing laws and LIHTC (Low-Income Housing Tax Credit) requirements.
• Utilize property management tools like Yardi, OneSite, and CMMS to perform data entry, filing, and reporting tasks accurately and efficiently.
• Coordinate with vendors and maintenance teams to schedule repairs, conduct inspections, and ensure timely resolution of issues using conflict management skills.
• Administer budgeting processes, monitor expenses, and optimize operational costs while maintaining high standards of service delivery.
• Foster positive relationships with residents through excellent customer service, phone etiquette, and proactive communication regarding lease terms or property updates.
• Ensure compliance with legal administrative procedures related to landlord-tenant law, Section 8 housing programs, and other regulatory frameworks governing property management.

Qualifications

• Proven experience in property management or real estate administrative roles with familiarity in property leasing, contracts, and client relationship management.
• Strong knowledge of property management software such as Yardi or OneSite; proficiency in Microsoft Office Suite is essential.
• Demonstrated understanding of landlord-tenant law, Fair Housing regulations, LIHTC compliance, and Section 8 housing programs.
• Experience managing teams or supervising staff within a property management company environment.
• Excellent conflict management skills combined with negotiation abilities to resolve tenant issues effectively.
• Office experience including data entry, filing, phone etiquette, and customer service is required for smooth daily operations.
• Ability to handle multiple priorities efficiently while maintaining attention to detail in budgeting and facilities management tasks.

Join us as an Apartment Site Manager where your leadership fuels vibrant communities! We are committed to fostering an inclusive environment that supports your professional growth while delivering exceptional living experiences for our residents. All roles are paid positions dedicated to building thriving neighborhoods through dedicated service and operational excellence.

Pay: $4,300.00 per month

Work Location: Hybrid remote in Spokane, WA 99207