App Support and App Sales Executive

Category

Business Development

Gender

Both

Qualification

BBA, MBA

Position Type

Job Type

Full Time

Required Skills

Management

About this Role

Job Title: App Support and App Sales Executive

Job Summary

We are looking for a proactive App Support and App Sales Executive to assist the

sales team in managing app-related leads, supporting app users, preparing proposals,

maintaining CRM records, coordinating client communications, and ensuring smooth

execution of the app sales and support process.

Key Responsibilities

• Support the sales team with app lead management and follow-ups.

• Handle inquiries related to the factoHR mobile app and guide prospects through app

features and benefits.

• Prepare proposals, quotations, presentations, and sales documents for app sales

opportunities.

• Maintain accurate CRM records and customer information.

• Coordinate app demos, meetings, and customer communications.

• Track app sales opportunities and pipeline updates.

• Work with marketing to ensure timely lead assignment and tracking.

• Coordinate with internal teams for app onboarding, issue resolution, and

documentation.

• Provide first-level support for app-related queries from prospects and customers.

• Generate sales reports and performance dashboards.

• Maintain customer records and contract documentation.

• Ensure timely responses to customer inquiries and internal requests.

Required Skills

• Strong communication and interpersonal skills.

• Good knowledge of Microsoft Excel, PowerPoint, and Google Workspace.

• Strong organizational and multitasking abilities.

• Attention to detail and problem-solving skills.

• Basic understanding of mobile app support, app sales, or SaaS product

demonstrations.

Preferred Qualifications

• Bachelor's degree in Business Administration, Marketing, IT, or a related field.

• 0–3 years of experience in sales coordination, app support, or sales support.

• Experience in SaaS, HR technology, mobile app support, or B2B sales support is

preferred.