Appliance Repair Apprentice

Appliance Repair Apprentice- Coopersville, MI

Company Overview:

Bekins is a continuously growing family-owned company that first started in 1975 as Bekins Appliance Service. With three locations in West Michigan, we are now nationally known as a high-end retail and service company that sells, installs, and services appliances and electronics. We exist to be the best; challenging industry norms to do what’s right, and to make a positive difference in the lives of our employees, their families, our customers, and the community. Bekins' workforce has doubled in size over the last five years, and we continue to look to hire the best.

Position Summary:

The new member of the Bekins team will be a critical thinker with proven problem-solving ability and strong mechanical skills. Appliance Repair Technicians diagnose and repair a wide variety of gas and electric appliances including refrigerators, dishwashers, ovens, ranges, ice makers, washers, dryers, and grills. It is Bekins’ goal to provide award winning customer service while providing employees with a stable environment focused on a healthy work/life balance. Monday - Friday, 8:00 am - 5:00 pm. Staring at $20 an hour with regular overtime available.

Responsibilities:

• Complete at least 1 year as an apprentice, working with an expert Appliance Repair Technician
• Complete all service calls daily: provide work cost estimates, advise customers
• Diagnose and repair appliances by referring to schematic drawings, product manuals, and troubleshooting guides
• Clearly, concisely and respectfully communicate with customers, vendors and co-workers
• Efficiently and accurately complete all paperwork required
• Work independently in the field
• Efficiently and accurately complete all paperwork required

Qualifications:

• Entry level – no prior experience repairing appliances is necessary
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Strong diagnostic ability – critical thinking, problem solving, able to see how things work and determine what has gone wrong
• Able to read schematic diagrams, product manuals and troubleshooting guides to help diagnose and repair problems
• Experience with hand tools; able to disassemble and reassemble appliances
• Desire to work directly with customers in their homes; educating them on the use of their appliances
• Excellent customer service skills; a friendly personality
• Able to communicate clearly, appropriately, and concisely in verbal and written formats

Benefits Include:

• Insurance (health, vision, dental, life)
• 401k with a company match
• Six paid holidays
• Paid time off
• Closed Sundays
• Short-term disability
• Employee discount
• Loyalty rewards
• Employee referral bonus

Bekins provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.