Appliance Technician

About the role

ESI Appliance Services is seeking an experienced qualified Appliance Technician to join our team. You will be responsible for providing professional services and repair of a wide range of domestic appliances to homes and businesses around Auckland, including working with high-end brands and homes. This role is suitable for an experienced technician with a professional attitude and comes with the potential for career growth opportunities.

Key responsibilities

• Diagnose and repair faults in a variety of domestic appliances including refrigerators, washing machines, dishwashers and ovens
• Install new appliances and provide advice to customers on their operation
• Conduct routine maintenance checks on appliances
• Provide timely, high-quality and cost-effective repair services to our customers
• Maintain accurate records of all work completed and parts required
• Provide excellent customer service and liaise with customers to understand their issues
• Work closely with the team to ensure efficient workflow and timely completion of jobs
• Comply with all relevant health and safety regulations and procedures

About you

• Formal qualification or equivalent experience as an appliance technician in EAS or ideally EST
• Proven track record of successfully diagnosing and repairing a wide range of domestic appliances
• Excellent customer service skills and the ability to communicate technical information in a clear and understandable way
• Strong time management and problem-solving skills
• Ability to work both independently and as part of a team
• A full clean driver's licence

About us

With over 20 years of experience, we are known for our high-quality workmanship and excellent customer service. ESI Appliance Services is a well-established provider of appliance repair and maintenance services in Auckland, Christchurch and Queenstown. We also provide warranty and parts management for some big-name brands, plus provide installation services for commercial projects.

Benefits

• Competitive remuneration
• Van, phone and computer provided with package
• Ongoing training and development opportunities
• Supportive and collaborative work environment
• Commitment to the wellbeing of our team and a healthy work-life balance