Application Administrator

Provident Pénzügyi Zrt. is looking for an

Application Administrator

in its IT Operations Team.

About the role

In this role, you will be the go-to expert for ensuring our business applications run smoothly — from resolving technical issues and managing user access to supporting deployments and driving continuous service improvements.

Your key responsibilities:

• You provide support for business applications, ensuring timely resolution of incidents and service requests in line with SLA,
• You diagnose and resolve application-related problems, collaborating with internal teams and external suppliers,
• You manage user access rights and perform administrative tasks related to IT systems and applications,
• You create and maintain technical documentation, procedures, and knowledge base articles,
• You participate in change, release, and deployment processes, as well as IT projects,
• You monitor application performance, availability, and capacity, supporting continual service improvement initiatives.

What you’ll need to succeed in this position:

• Minimum 2 years of experience in an IT support department,
• Good knowledge of Windows Server, MS SQL and ITSM tools (e.g. ServiceNow, JIRA, Confluence),
• Basic understanding of cloud platforms (AWS, Azure) and monitoring/deployment tools (e.g. Nagios, CloudWatch, Kibana, Azure DevOps),
• Understanding and practice knowledge with ITIL processes (Incident Management, Problem Management, Change Management, Request fulfillment),
• ITIL Foundation certification is a strong asset,
• Intermediate English proficiency (spoken and written),
• Good analytical skills supporting effective problem detection and root cause identification.

What we offer you:

• Professional growth - Join a dynamic team dedicated to continuous learning and development, with opportunities to lead and innovate,
• Meaningful work - Contribute to shaping a sustainable future and making a real difference,
• Annual bonus opportunity,
• Cafeteria, life insurance,
• Corporate health programme,
• Flexible work,
• Home office 3 times weekly,
• Global and regional teamwork,
• Stable background (local and international presence),
• Laptop, mobile,
• Professional, modern work environment.