Application Analyst

• Investigate and analyze application issues, identify root causes, and provide effective solutions.
• Monitor application systems and perform daily troubleshooting to ensure smooth operations.
• Collaborate with stakeholders and development teams to resolve issues and support business objectives.
• Translate user requirements and business needs into actionable system improvements.
• Prepare and maintain documentation, including requirements, system design, test plans, and user manuals.
• Conduct pre-launch system testing to validate functionality and minimize production issues.
• Track and manage change requests, ensuring proper version control and documentation throughout the development lifecycle.
• Prepare technical reports by analyzing data, identifying trends, and summarizing findings.
• Provide support and guidance to end-users, including training sessions and addressing user inquiries.

Qualification

• Bachelor’s Degree in Computer Science or equivalent work experience.
• At least 2 years of working experience in IT.
• Strong Problem solving, Analytical skill, Service Mind, Technical and Consultative skills
• Able to interpret business requirements into software solutions.
• Good command in Thai and English language
• Excellent written and verbal communication skills and ability to interact professionally with diverse groups of stakeholders.
• Ability to handle multiple tasks simultaneously, prioritize work and work under pressure with tight schedules