Application Analyst

Position Description

The Parking and Traffic Division of Minneapolis Public Works is hiring an Applications Analyst to support internal systems, data infrastructure, and implementation of a grant funded project to improve its curbside management systems. The project will use technology and data to create tools to improve access to on-street parking and loading spaces as well as modernize how the city collects, stores, visualizes, and shares curb data.

This position is grant-funded with funding secured through December 2028.; additional funding upon expiration of the grant may be sought but is not guaranteed.

In collaboration with the project manager, this position will lead efforts to design, implement, and maintain application systems and data infrastructure that support operations, including integration of sensor technologies, permitting systems, and digital curb inventory platforms. The position will coordinate work across several city departments and third-party technology vendors.

Work Location:

This position currently works on-site only.

The City of Minneapolis does not sponsor applicants for work visas.

Job Duties and Responsibilities

• Implement departmental, inter-agency, and enterprise-wide information technology solutions.
• Work closely with Traffic and Parking Services staff to accurately translate business requirements into application software technical specifications.
• Provide subject matter expertise to assist application programmers and technicians in troubleshooting database and infrastructure problems.
• Design and direct vendor software fixes, upgrades and custom modifications.
• Plan and manage application software releases into production, preparing implementation plans and specifications.
• Respond to customer problems, including failures of software and related issues.
• Act as vendor technical liaison assisting lower-level staff, data center operators, and systems support technicians in resolving application software issues.
• Perform unit testing, integration testing and regression testing of application software upgrades and maintenance releases.
• Maintain production, testing, training and quality assurance and development environments.
• Test and debug application software interfaces.
• Coordinate software change requests in conformance with established quality assurance policy and practice.
• Write comprehensive, accurate and complete technical specifications derived from detailed business requirements.
• Schedule and assign work tasks, answer questions on work tasks and review work products or results.
• Approve systems production processes.
• Recommend changes that optimize performance.
• Approve back-up, restore, and related recovery procedures by the Managed Services provider.

WORKING CONDITIONS: Normal office environment

A resume is required. You must attach an updated resume to your application. Failure to attach will result in an Incomplete Application.

Required Qualifications

Minimum Education

Bachelor's Degree in Computer Science, Management Information Systems, Software Engineering or closely related field

Minimum Experience

Four years of related experience, to include applications software design, development and system integration, and diagnosing/isolating complex systems problems.

Equivalency

An equivalent combination of education and highly related experience in a similar environment may be considered.

Selection Process

The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Background Check

The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Union Representation

This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employee Association (MPEA). For more information on the terms and conditions of this agreement please visit: Professional Employees - City of Minneapolis

Eligible List Statement

The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire one month after it has been established.

Interview Selection

The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Knowledge, Skills and Abilities

• Extensive knowledge of specific business applications, application software products and computer systems.
• In-depth knowledge of specific programming languages, systems and software analysis capabilities.
• Knowledge of business application vendors and their application software.
• Working knowledge of DBMSs (Oracle and MS SQL Server) and operating systems.
• Experience working within enterprise application environments, including development, testing, and production systems with a strong preference for government-operated, public facing, applications.
• Skills in application software design, development and systems integration.
• Good oral and written communication skills, excellent interpersonal skills, and good problem solving and analytical skills.
• Ability to work independently as well as collaborating as a team member.
• Ability to analyze, develop and implement application software.
• Ability to effectively prioritize and schedule multiple assignments and to give work direction

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose—serving the residents, businesses and visitors of Minneapolis.

The City of Minneapolis is proud to be an Equal Employment Opportunity employer.

Benefits Summary

Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page.

Insurance

Health insurance

Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.

Dental insurance

The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.

Life insurance

The city provides basic life insurance of one times your annual salary up to $50,000. You can elect to purchase optional life insurance.

Paid time off

Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements.

Paid parental leave

City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.

Retirement

City employees earn a pension and may choose to participate in additional retirement savings programs.

• Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits.
• Deferred compensation: Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).

Transportation

Eligible City employees may choose to participate in the following transportation programs:

• Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.
• Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars.

Learning and development

To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees.

Other perks

Employees can also take advantage of flexible spending accounts, the Emotional Wellbeing Solutions, health club discounts and more.