Application Analyst Lead- Onsite

The Application Lead Analyst spends approximately 85% of time performing analyst work and 15% supporting Manager by monitoring team’s workload and work distribution, facilitating meetings, and assisting with scheduling and on call coverage. They are the primary provider of customer service for application related issues and opportunities. The role requires a blending of technical skills with a reasonable comprehension of the operational department and their information systems tools and requirements. In addition, this role provides analytical expertise to information systems end users with the overall objective of improving the use of application systems functionality, for example, enhance workflow, optimize business processes and identify appropriate systems solutions. This role requires deep functional and operational knowledge of multiple application areas; leads end users and delivery teams in the optimization of functionality; and designs enhanced functionality with users, vendors, delivery and support team. This role is able to apply the concepts of systems analysis to solve complex system problems, leads the effort to identify and resolve system issues, and coaches and mentors application analysts in their troubleshooting capabilities.

Required Minimum Qualifications:

• Bachelor’s Degree in computer science, Information Systems, Business Administration, or Healthcare Administration or equivalent work experience (4+ years)
• Epic certification within six (6) months of hire, if applicable
• Second Epic certification within two (2) years of hire
• Four (4) years of healthcare IT experience

Preferred

• Eight (8) years of healthcare IT experience
• Epic or relevant third-party application
• HL7 knowledge and experience

Essential Job Functions In addition to the essential functions of the job listed below, employees must maintain timely completion of all required education, trainings, and certifications as assigned and in accordance with Bozeman Health policies, department-specific requirements, applicable certification program and registry requirements, and other applicable regulatory requirements.

• Represents team for meetings/governance or workgroups as needed
• Develops and maintains schedules regular and on call as needed
• Assists with timecards and pto requests
• Evaluates and provides input on team work loads and ensures team work is appropriately distributed
• Serves as an initial escalation point for service requests, incidents and projects
• Gathers and analyzes data, documents findings, provides impact and cost/benefit analysis, and recommends specific systems changes/enhancements.
• Develops functional and technical specifications for internal and external systems requirements.
• Prepares time estimates for project activities and develops project schedules, monitors performance and reports progress toward those milestones.
• Analyzes information flows to ensure greater integration of functions within the organization.
• Serves as the primary analytical resource for end users and vendors regarding issues of application deployment, workflow, and overall system effectiveness.
• Adheres to and enhances quality assurance standards and systems development and delivery methodologies.
• Understands and applies system planning tools and methodologies to ensure compliance with standards.
• Analyzes production problems and identifies solutions/changes; works with application vendors to resolve.
• Provides project or support leadership, develops and manages project or support plans, manages one low to medium risk projects at a time.
• Identifies and addresses implementation or support design issues.
• Other related duties and responsibilities as assigned.

Knowledge, Skills And Abilities

• Demonstrate sound judgment, patience, and maintain a professional demeanor at all times
• Exercise tact, discretion, sensitivity, and maintains confidentiality
• Perform essential job functions successfully in a fast-paced environment
• Learn current and new computer applications and office equipment utilized at Bozeman Health
• Strong interpersonal, verbal, and written communication skills
• Analyze, organize, and prioritize work while meeting multiple deadlines
• Demonstrate the Bozeman Health SPIRIT values of: Service, People, Integrity, Respect, Improvement, and Teamwork.

Schedule Requirements

• This role requires regular and sustained attendance.
• The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.
• On-call work may be required to respond promptly to organizational, patient, or employee needs.

Physical Requirements Lifting (Rarely – 30 pounds): Exerting force and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people.

Sit (Continuously): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain.

Stand (Occasionally): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain.

Walk (Occasionally): Walking and moving around within the work area requires good balance and coordination.

Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms.

Twist/Bend/Stoop/Kneel (Occasionally): Twisting, bending, stooping, and kneeling require flexibility and a wide range of motion in the spine and joints.

Reach Above Shoulder Level (Occasionally): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability.

Push/Pull (Occasionally): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward.

Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling.

Vision (Continuously): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials.

Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.

Exposures (Rarely): Bloodborne pathogens, such as blood, bodily fluids, or tissues. Radiation in settings where medical imaging procedures are performed. Various chemicals and medications are used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances. Infectious diseases due to contact with patients in areas that may have contagious illnesses.

• Frequency Key: Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%).

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.