Artelia Vietnam

ABOUT US:
Artelia is an international multidisciplinary consultancy, engineering and project management group specialising in mobility, water, energy, building and industry.
With more than 11,000 employees and a consolidated turnover of €1.35 bn in 2025, Artelia is one of Europe’s leading engineering groups, present in over 40 countries in Europe, Africa, the Middle East, Asia-Pacific and the Americas.
Further information about the group can be found at
<a href="http://www.arteliagroup.com/en" rel="nofollow noopener" target="_blank">www.arteliagroup.com/en</a>
ABOUT JOB:
The Information Systems Department supports the Group’s digital transformation through process optimisation, cloud, data and the deployment of common digital solutions.
You will join the APM Information Systems team and contribute to both regional HR digitalisation and broader digital initiatives. The position combines hands-on application engineering with SAP SuccessFactors / HROne administration, HRIS support and the deployment of Group solutions across Asian time zones.
You will work closely with local HR and business teams, regional IT teams, Group solution owners and the Global HRIS team. Occasional travel within the APM region may be required.
<ul>
<li>Locatio
n: Ho Chi Minh City, Vietnam</li>
</ul>
JOB DESCRIPTION:
1. SAP SuccessFactors / HROne administration and support
<ul>
<li>Participate in SAP SuccessFactors / HROne deployment projects across the APM region, from requirements and gap analysis through configuration, testing, rollout and adoption.</li>
<li>Administer, configure and maintain SAP SuccessFactors in a multi-country environment, in coordination with the Global HRIS team and Group governance.</li>
<li>Provide N2/N3 support for HROne modules, with particular responsibility for coverage during APM business hours.</li>
<li>Configure and maintain business rules, workflows, roles, permissions, application security and reporting within the approved solution scope.</li>
<li>Support relevant modules such as Employee Central, Time Tracking, TIH and Reporting, according to Group priorities and the candidate’s experience.</li>
<li>Monitor interfaces and inter-application data flows, investigate incidents, document findings and coordinate resolution with Group teams, integrators or SAP support.</li>
</ul>
2. HRIS delivery and continuous improvement
<ul>
<li>Contribute to testing, user acceptance testing, release preparation, regression testing, upgrade impact analysis and functional documentation.</li>
<li>Identify practical improvements to platform performance, support processes, data quality and user experience.</li>
<li>Maintain configuration records, support procedures, known-issue documentation, user guides and knowledge articles.</li>
<li>Support the modelling and improvement of HR processes, while ensuring alignment with Group standards and multi-country requirements.</li>
<li>Contribute to knowledge transfer between the Global HRIS team, the APM IT organisation and local HR teams.</li>
</ul>
3. Digital application support and development
<ul>
<li>Provide application support and corrective or evolutionary maintenance for digital tools used by business and support functions.</li>
<li>Analyse user needs and gaps, translate them into clear functional requirements, and propose pragmatic solutions aligned with Group standards.</li>
<li>Perform advanced configuration, low-code automation or light development, depending on the solution and the candidate’s skills.</li>
<li>Coordinate complex requests with Group product teams, technical teams and local or Group suppliers.</li>
<li>Maintain technical and functional documentation, support guides and reusable knowledge content.</li>
</ul>
4. Deployment and adoption of Group solutions
<ul>
<li>Contribute to the regional deployment of Group solutions from preparation and gap analysis through configuration, testing, cutover, communication and post-go-live support.</li>
<li>Coordinate with local stakeholders in HR, finance, operations and business teams to ensure readiness and adoption.</li>
<li>Prepare demonstrations, user guides and training sessions, and collect feedback to improve usage and user experience.</li>
<li>Track actions, risks, issues and dependencies, and communicate progress clearly to regional and Group stakeholders.</li>
</ul>
REQUIREMENTS:
<ul>
<li>Bachelor’s or Master’s degree in information systems, software engineering, computer science or a related field.</li>
<li>At least 5 years of professional experience in enterprise applications, digital solutions, SaaS deployment, SAP SuccessFactors administration or a comparable role.</li>
<li>Hands-on experience with SAP SuccessFactors administration and configuration, ideally including Employee Central and one or more of Time Tracking, TIH or Reporting.</li>
<li>Good understanding of HR processes and the ability to translate requirements into workflows, rules, permissions, reports and system configurations.</li>
<li>Experience providing N2/N3 application support, investigating production incidents and coordinating corrective actions in an international environment.</li>
<li>Experience in configuration, low-code development, automation, integration or software development is desirable.</li>
<li>Professional English is required for daily collaboration in an international environment. French is advantageous but not required.</li>
</ul>

Application & Digital Engineer - SAP SuccessFactors

Application & Digital Engineer - SAP SuccessFactors

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