Application Configuration & Implementation Consultant

Role: Enterprise Application Configuration & Implementation Consultant

Experience: Ideally 4 to 7 years, with at least 3 years in enterprise application implementation, configuration or customer onboarding.

Role Objective:

Work alongside the clients internal implementation team to configure, onboard and deploy customers and business units onto the organisation's core enterprise platform.

The role requires a combination of application configuration, data setup, workflow understanding, testing and technical troubleshooting.

Key Responsibilities

• Configure enterprise application modules based on client and business requirements.
• Set up customers, business units, workflows, users, roles and permissions.
• Configure forms, business rules, reference/master data and application parameters.
• Support client onboarding and implementation activities.
• Analyse business requirements and translate them into system configuration.
• Perform data mapping, data migration and validation.
• Execute functional, integration and regression testing.
• Investigate and resolve configuration and deployment issues.
• Support UAT and production go-live activities.
• Maintain implementation documentation and configuration records.
• Coordinate with developers where custom development or API integration is required.

Mandatory Skills

• Enterprise application implementation/configuration
• Business process understanding
• Workflow configuration
• Data mapping and data migration
• SQL fundamentals
• API fundamentals
• Functional and integration testing
• Troubleshooting
• Requirement analysis
• Client/customer onboarding
• Documentation and configuration management

Preferred Technical Skills

Exposure to one or more of:

• SQL
• REST APIs
• JSON/XML
• Postman
• PowerShell / scripting
• Azure
• ServiceNow
• Salesforce
• Microsoft Dynamics
• ERP / Facilities Management / Property Management platforms

Ideal Candidate

Candidate who is more technical than a traditional Business Analyst, but does not necessarily need to be a full-time developer.

They should comfortably handle:

Requirement Configuration Data Setup Testing Issue Resolution UAT Go-Live