Application Consultant

Description Who is Anatomage? Anatomage is a global leader in healthcare technology, specializing in 3D medical imaging and visualization. We are dedicated to digitizing real human bodies into interactive, fully functional digital models to transform how anatomy and physiology are taught and studied. Our groundbreaking products, including the Anatomage Table, a life-sized virtual dissection platform, are trusted by over 4,000 institutions worldwide. At the forefront of innovation, Anatomage is setting new standards in medical education and advancing healthcare through technology.

About The Role As an Application Consultant, you will primarily be working on customer engagement and experience within the Anatomage Customer Success team. We are growing at a rapid pace and are seeking Application Consultants to train customers both virtually and in-person on Anatomage products, prepare training resources and content to be used in the classroom and beyond, thoughtfully answer customers inquiries and support questions, and gather helpful customer feedback to improve the quality of our products. This specific role will also spend their time working on other internal projects such as contributing to software testing, creating video resources, and other projects that may arise surrounding the Anatomage Table and other Anatomage products. This person will be an integral part of the team, working alongside a group of subject matter experts who have an impact on our educational resources that we provide.

The ideal candidate has a passion for customer success with a degree in Health Science, Biology, or any other related sciences with some experience in Anatomy & Physiology. This person must have strong communication and presentation skills and enjoy working in a fast-paced environment. This is the perfect opportunity for someone looking to participate in next-generation 3D anatomy visualization.

• This is a remote position and will require reporting out of the Southern California region.*

What You’ll Do

• Product training and demonstrations (up to 50% travel required to customer sites, Conferences, or other events)
• Develop product contents and activities for customers
• Diagnose and resolve software and hardware support issues
• Provide on-call product support for US customers
• Project research and development as needed
• Present team accomplishments and progress

Requirements Skills and Abilities Required:

• Strong verbal and written communication skills
• Ability to speak with educational instructors and medical professionals, asking intelligent and thoughtful questions
• Aptness for presenting clear and helpful content
• Strong software and technology knowledge
• Familiar with technical hardware and troubleshooting
• Customer outreach and follow up
• Problem solving skills
• Self-motivated, reliable, and responsible
• Ability to work efficiently and effectively with minimal supervision
• This role requires travel approximately 25-50% of the time to customer sites and events across the US

Qualities We Look For

• Product training, teaching, or tutoring experience
• Experience creating content for customers or internal teams
• Experience in sales or customer service
• Experience in the medical or health care industry
• Familiarity with anatomy
• Experience with technical support
• Genuine customer empathy, eager to learn and assist

Minimum Education And Experience Required

• Bachelor's degree in Anatomy, Biology, Health Science or any other related sciences
• 2+ years of professional experience

Salary Range: $60,000 - $80,000 per year

Benefits What We Offer

• Health, Dental, and Vision care for you and your family
• 401K savings plan with employer matching
• PTO leave and paid holidays
• Opportunity to grow with the company

Anatomage is an Equal Employment Opportunity employer. We do not offer H1B Sponsorship at this time.